Merojob

Client Support Intern

Merojob

Client Support Intern

Since inception in 2009, merojob have turned out to be #1 job portal in Nepal with 350 million+ page views and 4.1 million+ progressive visits every month, created 500K+ success stories and registered 825K+ job seekers in our database. We have been offering 38K+ employers promote their employer brands to jobseekers and advertise diverse opportunities to over a millions of candidates inside Nepal and abroad. Established as an inevitable bridge between the hiring employers and the job seekers, we are well-known as a national leader in HR Recruitment Support, Career Support, HR Consultancy and Capacity Building Trainings.

We are a result-driven organization with a focus on employee satisfaction and growth. To that end, we have implemented several policies and programs to support our culture of excellence, including social security fund, compliance with labor laws, employee engagement programs, CSR contributions, learning opportunities, skill enhancement programs, employee rewards & recognitions and career growth support. 

Our corporate values are the driving force behind our success and we are proud to have a working environment that promotes professionalism, respect and teamwork. Our employees are encouraged to take ownership of their work and to contribute to the growth of the organization through their unique skills and talents. 

 At merojob.com, we pride ourselves on our commitment to integrity, respect, appreciation, trust and teamwork. These values form the foundation of our professional relationships with our clients, employees and stakeholders. We are committed to providing our stakeholders with exceptional service and to making a positive impact in the communities we serve. we believe in creating long-term partnerships employees; built on trust, respect and mutual success. 

 Join us today and take the next step in your career journey.

Since inception in 2009, merojob have turned out to be #1 job portal in Nepal with 350 million+ page views and 4.1 million+ progressive visits every month, created 500K+ success stories and registered 825K+ job seekers in our database. We have been offering 38K+ employers promote their employer brands to jobseekers and advertise diverse opportunities to over a millions of candidates inside Nepal and …

Client Support Intern

Views: 3931 | This job is expired 3 months, 1 week ago

Basic Job Information

Job Category : Sales / Public Relations
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : NRs. 5,000.00 Monthly
Apply Before(Deadline) : Jan. 22, 2024 23:55 (3 months, 1 week ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Professional Skill Required : Multitasking Detail-Oriented Verbal Communication
Other Specification

Education:

  • Bachelor's Degree in any IT-related discipline or BBA (HR specialized preference) 

Skills:

  • Excellent customer service skills with a strong ability to communicate technical information to non-technical customers.
  • Ability to multitask, prioritize and manage time effectively.
  • Detail-oriented with strong problem-solving skills
  • Must be able to work in a fast-paced environment with minimal supervision."

Knowledge:

  • Knowledge of HR software solutions preferred.


Job Description

  • Demonstrate a strong commitment to learning and improving Software and Implementation skills
  • Assist customers in implementing HR software solutions and provide training as necessary.
  • Track and monitor all support cases to ensure timely resolution and follow-up
  • Clearly identify, document, and find solutions for customer issues and product problems 
  • Collaborate with our Development, QA/QC, and Supervisor teams to communicate technical issues and feedback.
  • Contribute to documentation and knowledge base library to improve support processes.
  • Show initiative and take ownership of assigned tasks, seeking guidance when needed.

This job has expired.

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