Client Servicing Executive

Water Communication

Kathmandu

This job is expired 13 years, 5 months ago

Client Servicing Executive

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	mid
No. of Vacancy/s	:	[ 2 ]
Job Location	:	Kathmandu
Offered Salary	:	None
Apply Before(Deadline)	:	Nov. 22, 2010 00:00 (13 years, 5 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required

Other Specification

Should possess excellent communication skill
Interpersonal and convincing skills

Job Description

To provide effective and efficient servicing to the clients of this company.
To be a bridge for business between client and the company and to coordinate ongoing jobs in-between Creative Department and Client to ensure that they are completed on the time with expected result.
To follow up and manage new and existing accounts independently and under supervision.
To meeting clients, taking and understanding the job brief and then delegating brief to creative team.
To keep in touch with clients, see opportunity to minuting and reporting about job status, delivery time, quantity of output, media schedule, and competitor activities and market trends.
To always strategically persuade for new business, extra relevant supporting jobs to enhance the output.
To coordinate and communicate between client and creative team, updating the things and establishing and maintaining pleasant relationship with client on behalf of the company.
Developing and driving strategic communication plans and provide leadership, vision and momentum to drive the business and ground operations.
To offering strategically sound communication solutions to clients and executing them
To visit to clients frequently and discuss about the general market trends.
To train and aware all staff members about the importance of client servicing
To assure that each and every clients are being serviced and cared.
To treat every client contact as an opportunity to build a positive relationship as all clients are valued partners in success of our business.
To give prompt, knowledgeable answers to all clients' questions and problems. If problems cannot be solved immediately, clients must be kept aware of our involvement in their solutions.
To find out an answer that can satisfy an unhappy client, they may not always be right, but their satisfaction is always the goal.