B. AND B. EDUTECH

Client Service Officer

B. AND B. EDUTECH

Client Service Officer

B. AND B. EDUTECH PVT. LTD. is dedicated to delivering high-quality IT services and professional training. Guided by our core principles of Transparency, Inspection, and Adaptation, we operate as an independent IT consultancy specializing in software development, consulting, and training.

We are driven by a passion for solving complex challenges and ensuring our clients receive the right solutions for their unique needs. By prioritizing knowledge-sharing and investing time to understand each client’s business, we deliver customized, practical, and cost-effective solutions that align with their objectives.

As a trusted partner, B. AND B. EDUTECH PVT. LTD. helps organizations navigate the dynamic technology landscape with confidence. Recognizing the growing gap in technical expertise, we expanded into consultancy to empower individuals and businesses to fully leverage IT opportunities.

We are also proud to collaborate with a US-based technology company, extending our services to their global clientele. Serving as a strong foundation for Nepali graduates to launch their professional careers, our team of over 70 dedicated professionals fosters a dynamic, collaborative, and growth-oriented work environment.

B. AND B. EDUTECH PVT. LTD. is dedicated to delivering high-quality IT services and professional training. Guided by our core principles of Transparency, Inspection, and Adaptation, we operate as an independent IT consultancy specializing in software development, consulting, and training.

We are driven by a passion for solving complex challenges and ensuring our clients receive the right solutions for their unique needs. By …

Client Service Officer

Views: 250 | Apply Before: 1 week, 6 days from now

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 20 ]
Employment Type : Full Time
Job Location : Remote
Offered Salary : NRs. 22,500 - 30,000 Monthly
Apply Before(Deadline) : Nov. 25, 2025 23:50 (1 week, 6 days from now)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Professional Skill Required : Communication Presentation Time Management Attention to Detail
Other Specification

Education, Experience, and Requirements 

  • Intermediate (plus2) or more
  • Previous customer service experience is preferred

Other Qualifications/Skills: 

  • Amazing customer service skills
  • Excellent communication skills, both written and verbal in English
  • Problem-solving skills and solution-focused
  • Exceptional attention to detail and accuracy
  • Excellent time management skills and prioritization of workload
  • Ability to work in odd hours, 8:45 pm - 5:15 am NIGHT SHIFT (9 am – 5 pm) CST
  • Ability to follow instructions and work autonomously to achieve deadlines

Offered Salary: Training period (Approx 3 months) for Nrs. 22,500 and after the training period, Nrs. 30,000 plus bonuses. 

Job location: This position could be worked from home temporarily, but should be done from the office later if required


Job Description

  • Process applications on behalf of the clients from submission to settlement for our clients in the USA
  • Communicate with other organizations on behalf of the client
  • Provide excellent customer service
  • Enter data with high accuracy, keeping attention to the details daily
  • Maintain constant communication with the supervisor
  • Take additional responsibilities as and when required

What we offer:

  • An international working environment in a start-up setting, and the unique opportunity to learn.
  • Satisfactory salary/ Bonuses.
  • Hands-on experience in working as a team and growing a business
  • Five-day working week (Monday to Friday)

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