Carpet Exporter

Trading - Export / Import / Merchandising

Client Relations Associate

Views: 171|Published on: Feb 24, 2026

Sales / Public Relations

Mid Level

Full Time

Jorpati, Kathmandu|

Experience: More than 1 year|

NRs. 25,000 Monthly

Job Description

Roles and responsibilities of this job

We are looking for a proactive and detail-oriented Client Relations Associate to manage client communications, support administrative operations, and ensure smooth coordination between clients and internal teams. You will play a key role in maintaining strong client relationships while contributing to the efficiency and success of our production process.

Key Responsibilities:

Client Communications:

Manage day-to-day communications with clients and ensure timely responses.
Assist in onboarding new clients, ensuring a smooth transition to company communication platforms.
Keep clients informed about production progress and updates.
Collaborate with internal teams to ensure client expectations are met.

Administration & Coordination:

Prepare and send invoices, and manage associated financial processes.
Maintain accurate records of production progress and updates in company systems.
Support banking procedures and procurement of office supplies and equipment.
Coordinate product shipments, ensuring timely delivery and quality assurance.
Facilitate smooth transition from order confirmation to production.

General Support:

Assist with additional communication and administrative tasks as required.
Contribute to process improvements that enhance client satisfaction and operational efficiency.

Job Specification

Required qualifications for this job

Required Education Level:Higher Secondary (+2/A Levels/IB)

Required Experience:More than 1 year

Other Specification

Bachelor’s degree in a relevant field.
Strong organizational and multitasking abilities.
Proficient in MS Office, Google Suite, and other digital communication tools.
Detail-oriented with a proactive approach to problem-solving.

Preferred Skills:

Minimum 2+ years of experience in communication and administration.
Experience in a manufacturing or production environment preferred.
Strong English communication skills (written, reading, verbal).
Proficiency in Photoshop and other design tools is a plus.
Familiarity with international invoicing, shipping, and procurement is an advantage.
Experience communicating with international clients preferred.
Critical thinking and problem-solving skills.

Work Schedule: Monday to Friday, 9:00 AM – 5:00 PM (two-day weekend).

Note: Salary commensurate will be based in candidates skills and experience.

Skills Required

Required skills for this job

Communication

Problem Solving

Work Under Pressure

Multitasking

Strategic Planning

Client Handling

MS Office Suite

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 25,000 Monthly

Applying Procedure

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Apply Before: Mar 03, 2026

About the organization

Carpet Exporter

Trading - Export / Import / Merchandising

Boudha, Kathmandu

The company is a welcoming and innovative carpet weaving facility dedicated to producing high-quality, handcrafted carpets. We are proud to foster an inclusive workplace that values diversity and equal opportunity. We actively hire persons with disabilities and are committed to creating accessible, supportive environments for all team members.