The Business development officer will support both business and operational functions. This person will be a self-starter with strong intuition, organization and accountability. Supporting the US market, this person will be responsible for coordinating and assisting the teams in the eCommerce experience, including Customer Service and Fulfillment. Fast, concise and clear communication is key as is cross-functional relationships with global and local teams.

Responsibilities:

• Main point of contact for customers- taking calls, online chat, and email responses
  
• Uploading new products in our USA based marketplace.
  
• Printing daily orders, coordinating it with logistic and production department.
  
• Maintain and build customer relationships offering a first class customer & concierge experience to our e-commerce clients
  
• Resolve any customer issues in a timely fashion and in line with brand standards
  
• Communicate cross functionally with other teams in company
  
• Coordinating daily fulfillment with distribution center
  
• Daily QA of website and proper bug escalation
  
• Work assigned by business development manager

Working Hours:

You'll usually work a regular 10 am to 5 pm, Sunday to Friday week, though you may on occasion have to work longer to meet a project deadline or when business demands.

Facilities: Salary, Provident fund,Sales commissions, Lunch, Mac.

Applying Procedure: 

Interested candidates are requested to mail their CV at [email protected]

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