Dish Media Network

Assistant Supervisor- ISP

Dish Media Network

Assistant Supervisor- ISP

Dish Media Network Ltd (DishHome) is one of the fastest-growing digital pay TV operator in Nepal. The company is run by a pool of young and highly qualified professionals. With operations across all 75 districts, the company has high-quality infrastructure for digital satellite broadcasting.

DishHome strives to create an environment where people can contribute to its corporate culture, business process, and strategic goals.

Assistant Supervisor- ISP

Views: 3462 | This job is expired 10 months, 1 week ago

Basic Job Information

Job Category : IT & Telecommunication > Customer Support
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jul. 18, 2023 23:55 (10 months, 1 week ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Analytical Communication Multitasking Problem Solving Reporting
Other Specification
  • Bachelor’s degree in management, communications, or any other related field
  • 1- 2 years of proven experience in after sales and customer support
  • Proficient in all Microsoft Office applications
  • Ability to work in a fast-paced environment
  • Strong analytical, problem solving and reporting skills
  • Must be able to train, coach and develop team
  • Must have a pleasant personality
  • Candidate should be good at multi-tasking

Job Description

  • Responsible for overall performance of Onsite service field support
  • Develop and maintain strong monitoring and reporting system to evaluate the performance of Onsite team/ vendor
  • Maintain inter department coordination to resolve issues
  • Diagnose and maintain troubleshooting mechanism to escalate information according to structured protocol
  • Involve in documentation and instant resolution of issues
  • Train, motivate, and lead team to achieve set objectives and targets
  • Perform other duties as assigned by the Supervisor

This job has expired.

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