Temple Tiger Group of Companies

Travel Agents / Tour Operators

Assistant Resort Manager

Views: 173|Published on: Jan 23, 2026

Hospitality

+3 more

Mid Level

Full Time

Vacancy: 1

Kawasoti|

Experience: More than 3 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

The Assistant Resort Manager supports the overall operations of the resort to ensure exceptional guest experiences and efficient daily functioning. The role involves supervising staff, handling guest relations, maintaining service standards, and assisting in marketing and operational planning while ensuring compliance with resort policies and quality standards.

Key Responsibilities

Assist in managing the day-to-day operations of the resort to ensure a seamless and high-quality guest experience
Respond promptly and professionally to guest inquiries regarding resort services, amenities, and policies
Assign duties and schedule staff shifts to ensure efficient and smooth operations
Develop and implement operational policies and procedures to enhance productivity and service quality
Ensure the resort operates in compliance with established guidelines, standards, and brand expectations
Plan, carry out, and delegate marketing and public relations activities to promote the resort
Supervise, guide, and train staff at all levels while fostering a positive and professional work environment
Handle guest complaints and concerns efficiently, ensuring timely resolution and guest satisfaction
Inspect guest rooms, public areas, and resort grounds to maintain cleanliness, safety, and overall appearance
Ensure consistent adherence to company standards related to guest services, décor, and housekeeping

Job Specification

Required qualifications for this job

Required Education Level:Graduate (Masters)

Required Experience:More than 3 years

Other Specification

Master’s degree in Hotel Management or a related field
Minimum 3 years of experience in the hospitality industry, preferably in a resort or hotel setting
Must have experience of handling any one department of the hotel

Required Skills and Competencies

Strong background in customer service and hospitality management
Proficiency in customer relationship management (CRM) systems
Excellent interpersonal, communication, and guest-handling skills
Proven ability to lead, motivate, and manage a diverse team
Strong problem-solving skills with the ability to make sound decisions under pressure
Excellent organizational and multitasking abilities
Knowledge of sales and marketing strategies relevant to the hospitality industry
Familiarity with budgeting and financial management in a resort or hotel environment

Additional Requirements

Demonstrated ability to maintain high service standards and operational efficiency
Experience in managing guest feedback and improving service delivery
Willingness to work flexible hours, including weekends and holidays

Salary and Benefits

Provident Fund (PF)
Health Insurance benefits
Other benefits as per company policy

Skills Required

Required skills for this job

Work Under Pressure

Supervision

Hospitality

Relationship Management

Guest Service Management

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Feb 23, 2026

About the organization

Temple Tiger Group of Companies

Travel Agents / Tour Operators

Temple Tiger Group of Companies with a goal to contribute a stand for cultural awareness and sustainable tourism in the Himalayas via the promotion of responsible tourism. At The Temple Tiger Group of Companies, we have confidence in rendering and conserving the enchantment of our culture in our gestures and in our generosity. Our visitors are not just ‘another tourist’ for us. We treat each tourist as our guests and strive to win their friendship which accounts for that little difference. We offer our holidaymakers a blend that comprises of our expertise and progressive thinking that is impossible to find elsewhere. We have worked hard to bring our company to the cutting edge of the industry and our services are among the most professional, service-oriented and efficient found in Nepal today. We are renowned for extending our guests with a level of personal service and attention to detail that is unrivaled. We give credence to pledge our guests with memories that will last a lifetime; our way of making this world better as we decipher the value of people and the value of their experience.

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