Admissions Officer

Report to: Branch Manager / Admissions Manager 

The Admissions Officer manages the full admissions lifecycle eligibility checking, documentation, institutional communication, and application lodgment ensuring accuracy, compliance, and student satisfaction.

Key Responsibilities

A. Application & Documentation Handling

• Perform detailed eligibility assessments based on academic credentials, English proficiency, institutional requirements, and GTE alignment.
• Verify academic, financial, identity, and supporting documents thoroughly.
• Guide students in preparing complete, compliant, and institution-ready admissions files.
• Maintain accurate and up-to-date digital files in the CRM.

B. Admissions Processing

• Prepare, review, and submit applications to partner institutions across Australia, UK, Canada, USA, and Europe.
• Coordinate with universities/colleges regarding offer letters, conditions, deferrals, and additional requirements.
• Track application progress and communicate updates to students professionally.

c. Student Communication & Counselling

• Explain program pathways, entry requirements, fee structures, scholarships, and career opportunities.
• Assist students with SOPs, essays, and academic statements.
• Educate students on offer acceptance, COE processes, payments, and timelines.

D. Compliance & Quality Assurance

• Ensure all submissions meet institutional and regulatory compliance guidelines.
• Stay updated on PRISMS processes, AQF levels, university policy changes, and country-specific requirements.
• Maintain confidentiality and adhere to ethical handling of sensitive documentation.

E. Coordination & Reporting

• Work closely with counselling, GTE, and visa teams for seamless processing.
• Submit weekly admissions status reports.
• Attend institutional webinars, trainings, and development sessions.