Job Summary: A carpet manufacturing and exporting company specializing in crafting high-quality, custom- made products with exceptional craftsmanship and durability is seeking an Administrative and Communication Associate

We are looking for a proactive and experienced individual to manage client communications, support administrative tasks, and ensure seamless coordination between clients and the team. The role involves assisting with administrative work related to production and helping maintain operational efficiency and smooth communication channels across the company.

Key Responsibilities:

Communications

• Manage general communications and follow-ups with clients.
• Respond promptly to emails and address client queries.
• Assist in onboarding new clients, ensuring a smooth transition to our preferred communication platform.
• Maintain daily communication with the team to track and share updates on the current production pipeline.
• Communicate with stakeholders involved in production regarding production updates.

Administration

• Create and send invoices to clients and manage related procedures.
• Regularly update the company’s recording systems with production progress and status.
• Handle tasks related to banking procedures and procurement of office supplies and equipment.
• Coordinate the shipment of finished products to clients, ensuring timely delivery.
• Facilitate the smooth transition from order to production.

General Support

• Assist with other communication and administrative

Company Perks:

• Medical and life insurance for full-time salaried staff (eligible after probationary period).
• Two-day weekends.
• Opportunity to work with an international textile exporting company, liaising with world- class interior designers and studios.
• Holiday and festival bonuses as per Nepal regulations (eligible after probationary period).
• Company-provided smartphone.

Start Date: Immediately upon successful candidate hire