ThemeGrill
Software Companies

ThemeGrill (themegrill.com) is one of the leading WordPress Themes/Plugins webshops in the world (yes, not just of Nepal). Our themes/plugins have been loved by people all around the globe. Currently, our Products empower more than 500,000 sites and get over 5000 plus downloads on a daily basis.

ThemeGrill is a team of the young and energetic people. Here, we not only work in a fun way but also help each other for the growth and development of an individual’s potential. So, if you are a young enthusiast desiring to take your career higher in the WordPress industry, ThemeGrill is the right place for you.

ThemeGrill is a team of the young and energetic people. Here, we not only work …

WordPress Developer (Customer Support)

Views: 1038 | This job is expired 5 years, 3 months ago

Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Jan. 30, 2020 23:55 (5 years, 3 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	PHP Wordpress

Other Specification

Basic Knowledge of WordPress, Themes, Plugin anatomy, and WordPress
Basic understanding of HTML/CSS/JS and PHP.
Excellent problem-solving skills.
Language Fluency is must.
The capacity to work well within a team.
Logical thinking and attention to detail.
Interpersonal skills as you will regularly be in contact with colleagues and/or customers.
The ability to prioritise your workload.
The capacity to clearly explain a technical problem to a customer/colleague.
Outstanding listening and questioning skills.
Support background in IT product and related services will be an added advantage.

Job Description

Respond to support questions about ThemeGrill themes, plugins and products.
Provide general and technical support to users via Email, Chat, Support Tickets and Forums.
Gather feedback from customers and prepare the necessary documents.
Collaborate with the developer's members to resolve issues and achieve better results.
Testing and evaluating new technology.
Other related duties as assigned.

Company Benefits:

5 working days a week
Timely salary review
Bonus for the dedicated employees
Timely refreshment and outing programs
A Serene workplace with a friendly environment.
We have inhouse Badminton court, Table Tennis, Carrom Board, DartBoard, and Chess to play and enjoy the break time.
Afternoon Snacks and Coffees.