Sumegh Holidays

Travel Agents / Tour Operators

Inbound Tour Expert

Views: 1263|Published on: Nov 17, 2025

Hospitality

+1 more

Mid Level

Full Time

Vacancy: 1

Meghalaya Building, Kamaladi Ganeshsthan|

Experience: More than 3 years|

NRs. 35,000 - 40,000 Monthly

Job Description

Roles and responsibilities of this job

Department: Inbound Holiday
Line Manager: Inbound Manager (IM) / Head of Operations (HO)

Job Summary:

Inbound Tour Expert will be responsible for designing, coordinating, and executing inbound travel packages for international and domestic clients. The role involves handling client inquiries, preparing customized itineraries, coordinating with hotels, transport operators, and guides, and ensuring a smooth travel experience from arrival to departure.

Key Responsibilities:

Handle inquiries and correspondence from international agents and direct clients for inbound travel to Nepal.
Prepare customized and group tour itineraries based on client interests, budgets, and preferences.
Coordinate bookings for hotels, transportation, guides, and other related services.
Ensure smooth tour operations through effective communication with ground handling teams.
Maintain up-to-date knowledge of Nepal’s tourism destinations, hotels, cultural sites, and activities.
Prepare quotations, costings, and proposals in a professional manner.
Handle amendments, cancellations, and on-ground support for clients as required.
Build and maintain strong relationships with travel partners, vendors, and service providers.
Manage client feedback and handle complaints professionally to ensure customer satisfaction.
Assist in developing promotional tour packages and marketing materials for inbound tourism.
Keep records and maintain reports on client activities, bookings, and tour performance.
Handle inbound inquiries and help in corresponding an emails that come in daily basis, consulting with IM.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 3 years

Other Specification

Education: Bachelor’s degree in Travel & Tourism, Hospitality, or a related field (preferred)
Experience: Minimum 3 years of experience in inbound tour operations

Skills:

A very Good command in English (Speaking, writing, and listening) is a must, and additional language skills are plus.
Customer service orientation.
Problem-solving mindset.
Knowledge about visas for foreigners and locals

Working Hours: 10 AM to 6 PM (Sunday to Friday)
Salary: The salary will be negotiable according to experience.
Other Facilities: Other facilities will be discussed in person at the time of the interview.

Skills Required

Required skills for this job

Team Management

Customer Service

Problem-Solving Skills

Attention to Detail

Organisation Skills

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 35,000 - 40,000 Monthly

Applying Procedure

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Apply Before: Nov 27, 2025

About the organization

Sumegh Holidays

Travel Agents / Tour Operators

Kamaladi Ganesh Mandir line

We are a full-service tour and travel agency specializing in crafting unforgettable travel experiences. We offer customized vacation packages, group tours, and corporate travel services to destinations worldwide. With a focus on quality, convenience, and customer satisfaction, we strive to turn travel dreams into reality.