About the job
JOB DESCRIPTION
We are a US-based company looking for medically trained professionals based in Nepal to join our team as Virtual Medical Assistants (VMAs).
As a VMA, you will work directly with doctors and other healthcare professionals in the USA, helping to improve their workflow, save time, and alleviate the burden of in-room documentation. You’ll also assist with back-office and administrative tasks, making a significant impact in the field of medical documentation and virtual healthcare support.
Become a part of the Grasper Health family and take advantage of this exciting career opportunity today!
ELIGIBILITY CRITERIA
Applicants must meet the following requirements:
- Nepali Citizenship: Applicants must be Nepali citizens. Individuals with dual citizenship or permanent residency in other countries are not eligible.
- Residency: Must currently reside in Nepal.
- Education/Training: Provide proof of education or certification in a medical or allied health field (e.g., doctor, nursing, medical transcription, etc.).
- Identification: Submit a valid government-issued photo ID (e.g., Driver’s License, National ID, Citizenship Card, Passport).
- Police Clearance: Provide a police clearance certificate.
- Availability: Be able to work full-time night shifts and weekends (to align with USA working hours).
- Work Environment: Ensure a quiet workspace with a professional, neutral background and proper lighting (guidelines will be provided).
- Tax Registration: Register with the IRD as an independent contractor upon qualifying for training.
KEY RESPONSIBILITIES
As a Virtual Medical Assistant, your role will include:
- Live virtual scribing
- Patient communication (phone/email/video).
- Responding to inquiries about healthcare services and tasks.
- Gathering information (e.g., medical or insurance).
- Managing schedules and appointments.
- Updating patient records.
- Researching helpful information.
- Administrative tasks (file/fax management, transcription).
QUALIFICATIONS AND REQUIREMENTS
To excel in this role, you should have:
- A degree or certification in an allied health profession.
- Strong English communication skills and familiarity with medical terminology.
- A reliable internet connection with a minimum speed of 10 Mbps.
- A dependable computer that meets the system requirements below.
- Necessary peripherals, including a webcam and headset.
- A quiet workspace with proper lighting and a neutral background.
- Willingness to work night shifts (7 PM–4 AM NST).
SYSTEM REQUIREMENTS -Minimum
- Operating System: Windows 10 (64-bit) or macOS 10.14.
- Processor: Intel Core i3 (6th gen or higher) or AMD equivalent.
- Memory: At least 6GB RAM.
- Internet: 10 Mbps (DSL/Fiber only). LTE may be used as backup.
RECOMMENDED
- Operating System: Windows 10 (64-bit) or higher.
- Processor: Intel Core i5 (8th gen or higher) or AMD equivalent.
- Memory: 8GB RAM or more.
- Internet: 20 Mbps (DSL/Fiber only).
- Headset with Microphone: Plantronics Audio 628 Stereo USB Headset or similar.
- Webcam: HD 720p/1080p with a 16:9 aspect ratio (e.g., A4Tech PK-910H or equivalent).
BENEFITS
- Competitive Pay: Enjoy some of the highest industry pay rates and long-term benefits.
- Free Training & Certification: Receive 8 weeks of free training and certification as a Grasper Health Virtual Medical Assistant.
- Work From Home: Eliminate the hassle of commuting and enjoy more time with family and friends.
- Long-Term Work Relationships: Work consistently with the same clients, fostering strong professional connections.
- US-Based Clients: Collaborate with healthcare professionals in the USA.
- Supportive Community: Join the growing Grasper Health family and work alongside a passionate and dedicated team of Virtual Medical Assistants.