GrasperHealth

VIRTUAL MEDICAL ASSISTANT (VMA)

GrasperHealth

VIRTUAL MEDICAL ASSISTANT (VMA)

VIRTUAL MEDICAL ASSISTANT (VMA)

GrasperHealth

Kathmandu, Bāgmatī, Nepal

VIRTUAL MEDICAL ASSISTANT (VMA)

Views: 341 | This job is expired 2 days, 3 hours ago

Basic Job Information

Job Category : Healthcare / Pharma / Biotech / Medical / R&D
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Bāgmatī, Nepal
Apply Before(Deadline) : Feb. 05, 2025 23:55 (2 days, 3 hours ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required

About the job

JOB DESCRIPTION

We are a US-based company looking for medically trained professionals based in Nepal to join our team as Virtual Medical Assistants (VMAs).

As a VMA, you will work directly with doctors and other healthcare professionals in the USA, helping to improve their workflow, save time, and alleviate the burden of in-room documentation. You’ll also assist with back-office and administrative tasks, making a significant impact in the field of medical documentation and virtual healthcare support. 

Become a part of the Grasper Health family and take advantage of this exciting career opportunity today!

ELIGIBILITY CRITERIA

Applicants must meet the following requirements:

  • Nepali Citizenship: Applicants must be Nepali citizens. Individuals with dual citizenship or permanent residency in other countries are not eligible.
  • Residency: Must currently reside in Nepal.
  • Education/Training: Provide proof of education or certification in a medical or allied health field (e.g., doctor, nursing, medical transcription, etc.).
  • Identification: Submit a valid government-issued photo ID (e.g., Driver’s License, National ID, Citizenship Card, Passport).
  • Police Clearance: Provide a police clearance certificate.
  • Availability: Be able to work full-time night shifts and weekends (to align with USA working hours).
  • Work Environment: Ensure a quiet workspace with a professional, neutral background and proper lighting (guidelines will be provided).
  • Tax Registration: Register with the IRD as an independent contractor upon qualifying for training.

KEY RESPONSIBILITIES

As a Virtual Medical Assistant, your role will include:

  • Live virtual scribing
  • Patient communication (phone/email/video).
  • Responding to inquiries about healthcare services and tasks.
  • Gathering information (e.g., medical or insurance).
  • Managing schedules and appointments.
  • Updating patient records.
  • Researching helpful information.
  • Administrative tasks (file/fax management, transcription).

QUALIFICATIONS AND REQUIREMENTS

To excel in this role, you should have:

  • A degree or certification in an allied health profession.
  • Strong English communication skills and familiarity with medical terminology.
  • A reliable internet connection with a minimum speed of 10 Mbps.
  • A dependable computer that meets the system requirements below.
  • Necessary peripherals, including a webcam and headset.
  • A quiet workspace with proper lighting and a neutral background.
  • Willingness to work night shifts (7 PM–4 AM NST).

SYSTEM REQUIREMENTS -Minimum

  • Operating System: Windows 10 (64-bit) or macOS 10.14.
  • Processor: Intel Core i3 (6th gen or higher) or AMD equivalent.
  • Memory: At least 6GB RAM.
  • Internet: 10 Mbps (DSL/Fiber only). LTE may be used as backup.

RECOMMENDED

  • Operating System: Windows 10 (64-bit) or higher.
  • Processor: Intel Core i5 (8th gen or higher) or AMD equivalent.
  • Memory: 8GB RAM or more.
  • Internet: 20 Mbps (DSL/Fiber only).
  • Headset with Microphone: Plantronics Audio 628 Stereo USB Headset or similar.
  • Webcam: HD 720p/1080p with a 16:9 aspect ratio (e.g., A4Tech PK-910H or equivalent).

BENEFITS

  • Competitive Pay: Enjoy some of the highest industry pay rates and long-term benefits.
  • Free Training & Certification: Receive 8 weeks of free training and certification as a Grasper Health Virtual Medical Assistant.
  • Work From Home: Eliminate the hassle of commuting and enjoy more time with family and friends.
  • Long-Term Work Relationships: Work consistently with the same clients, fostering strong professional connections.
  • US-Based Clients: Collaborate with healthcare professionals in the USA.
  • Supportive Community: Join the growing Grasper Health family and work alongside a passionate and dedicated team of Virtual Medical Assistants.

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