• Leads the design for new experiences and improvements of existing experiences.
• Quickly iterates on multiple interactive design solutions and works through details.
• Advocates for design solutions, highlighting inputs that influenced the decisions including business and user goals, demographic and usage data, and research findings.
• Develops high level, detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas.
• Conducts testing of applications, websites, and other technologies to assess user experience and design, and ensure compliance.
• Builds storyboards to conceptualize designs and accurately convey project plans to all stakeholders.
• Creates standard work processes for customer research through various strategies and platforms to gather voice of the customer and ensure ease of use on all stores.
• Applies creativity and expertise to design for future-state, high-level platform strategy.
• Delivers work that’s not only user-friendly, aesthetically engaging, but which also produces results.
• Works alongside engineers and product managers throughout all stages of the production cycle.
• Develops and maintains detailed user-interface specifications.
• Presents design work to multiple teams and senior leadership for review and feedback.

Qualifications

• 5+ years of experience in product or user experience design preferred
• 2+ years of experience designing and prototyping responsive web, digital products or applications preferred
• Formal education and/or training certifications preferred
• Strong foundational understanding of user experience best practices in transaction-oriented applications
• Proven experience with user-centered design processes based on data analysis
• Strong communication skills to persuade and collect buy-in from stakeholders at all levels, while also accepting input

What is expected of you

• Lifelong learner to stay up to date on all new user experience and design trends and the ability to translate to our use-cases
• Proficient in visual design and storyboarding programs, like Figma
• Capable of multi-tasking and balancing short-term projects while keeping long-term strategic goals in mind
• Continuously challenge the status quo to thoughtfully drive towards the optimal user experience
• Leads UX-centered opportunities across enterprise and project teams; working collaboratively to synthesize inputs and effectively communicate both early-stage and refined UX early concepts
• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems
• Solutions are innovative and consistent with organization objectives
• Completes work; independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues

Good to Have:

• Expertise in graphics design tools like Adobe illustrator, Photoshop
• Motion graphics designs using professional tools like After Effects, etc.