Upaya City Cargo

Trip Management Representative

Upaya City Cargo

Trip Management Representative

Upaya City Cargo is an online marketplace for intra-city logistics that connects individuals and businesses with our pickup driver partners and integrates technology to ensure quick and hassle-free delivery of bulk goods within Kathmandu Valley. We add value to your delivery needs by providing our service at the lowest prices as compared to existing market rates, quickest delivery given our large network of drivers-partners, and in the most convenient ways by offering mobile/tracking technology and VAT bill.

Our extensive market research and survey showed that this market was previously operating in a greatly inefficient manner. Clients complained about problems in availability of vehicles, poor behavior of the drivers, bargaining hassle, delayed deliveries, security issues, and lack of proper billing for their delivery expenses. Similarly, the drivers complained about not getting enough trips to cover their fixed costs like EMI, poor treatment from clients, and difficulty in promoting their individual service. So we set out to solve these market inefficiencies using technology and creating an online platform. We believe Nepal will see a digital revolution in 2021-22 (its inevitable) – similar to that experienced by India in 2012-13 and United States in 2001-02 - and as logistics is a backbone of this ecosystem, we began this journey of building a digitally integrated logistics service that could fulfil logistics requirements of ecommerce platforms, corporates, SMEs, retail, and individuals.

Upaya City Cargo is an online marketplace for intra-city logistics that connects individuals and businesses with our pickup driver partners and integrates technology to ensure quick and hassle-free delivery of bulk goods within Kathmandu Valley. We add value to your delivery needs by providing our service at the lowest prices as compared to existing market rates, quickest delivery given our large network of drivers-partners, …

Trip Management Representative

Views: 685 | This job is expired 1 month, 2 weeks ago

Basic Job Information

Job Category : Commercial / Logistics / Supply Chain
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : BabarMahal, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 11, 2021 23:55 (1 month, 2 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 1 year
Professional Skill Required : Interpersonal Communication

Job Description

Responsibilities

  • Handle inbound/outbound calls/chats i.e. answering and making calls to clients and drivers efficiently and accurately
  • Onboard clients and process order
  • Create Trip Ticket as per contractual client’s requirements.
  • Match Drivers for requested trips
  • Handle Issue and complaints
  • Confirm Payment and follow-up
  • Ticket closing summary
  • Report to supervisor in Microsoft packages


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