MD Group
Travel Agents / Tour Operators

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With 10 years of distinguished experience in the travel industry, we are proud to offer a comprehensive range of services. Our expertise spans inbound and outbound travel packages, national and international ticketing, hotel bookings, and transfers. As an IATA-accredited organization, we are committed to maintaining the highest standards in travel management.

Beyond our core travel services, the MD Group proudly operates a diverse portfolio of businesses. This includes a renowned clothing store, an exceptional restaurant, and various other ventures, each reflecting our dedication to quality and excellence.

Our extensive experience and wide-ranging services position us uniquely to deliver exceptional value and memorable experiences. We are excited to continue serving our clients and expanding our offerings in the years to come.

Beyond our core travel services, the MD Group proudly operates a diverse portfolio …

Tour Officer

Views: 2210 | This job is expired 10 months ago

Basic Job Information

Job Category	:	Sales / Public Relations
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Naxal, Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Aug. 31, 2024 23:55 (10 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 2 years
Professional Skill Required	:	Communication Multitasking Work Under Pressure Microsoft Office Suite Attention to Detail

Other Specification

Bachelor’s degree in Tourism, Hospitality, Business Administration, or a related field preferred.
Minimum 2 years of experience in a similar role within the travel or tourism industry.
Experience with international travel arrangements is highly desirable.

Skills:

Exceptional communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in travel booking software and Microsoft Office Suite.
Knowledge of visa regulations and international travel requirements.
Ability to work effectively both independently and as part of a team.

Attributes:

Detail-oriented with a strong focus on customer service.
Proactive and solution-oriented approach to problem-solving.
Flexible and adaptable to changing situations and client needs.

Additional Information :

Work Environment: Office based.

Travel Requirements: Slight travel within the valley required.

Job Description

The Tour Officer is responsible for managing international land packages, hotel bookings, transfers, and visa arrangements for clients traveling to various destinations. The ideal candidate will be a skilled communicator and a collaborative team player, ensuring a seamless travel experience for clients while contributing to the success of the travel team.

Key Responsibilities:

International Land Packages: Plan, coordinate, and manage international land travel packages. Ensure all travel arrangements align with client preferences and company standards.
Hotel Bookings: Research, book, and confirm accommodations for clients. Maintain relationships with hotels and negotiate rates to provide the best options for clients.
Transfers: Arrange all necessary transfers including airport pickups, private transfers, and other transportation needs for clients.
Visa Arrangements: Provide guidance and assistance with visa applications and requirements for clients traveling to various international destinations. Ensure all documentation is accurate and submitted in a timely manner.
Client Communication: Serve as the primary point of contact for clients throughout their travel planning process. Address and resolve any concerns or issues promptly and professionally.
Team Collaboration: Work closely with other team members to ensure cohesive planning and execution of travel arrangements. Share insights and best practices to enhance team performance.
Administrative Duties: Maintain accurate records of bookings, client interactions, and financial transactions. Prepare and manage travel itineraries and documentation.
Market Research: Stay updated on travel trends, destination information, and industry developments to provide informed recommendations and enhance service offerings.