Kantipur Holidays Pvt. Ltd

Tour Consultant

Kantipur Holidays Pvt. Ltd

Tour Consultant

Tour Consultant

Kantipur Holidays Pvt. Ltd

Kathmandu
Experience: More than 1 year
Key Skills: English Nepali Command Job Skills Phone Manner

Tour Consultant

Views: 133 | Apply Before: 5 days from now

Basic Job Information

Job Category : Others
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Apply Before(Deadline) : Jun. 20, 2024 23:00 (5 days from now)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Professional Skill Required : English Nepali Command Job Skills Phone Manner

About the job

Other Specifications

  • Must have a minimum of a Bachelor's Degree.
  • Excellent communication skills are essential.
  • Proven ability to manage a varied workload and achieve priorities and objectives.
  • Must have an excellent command of English and Nepali (speaking, reading, writing).
  • Proficiency in Microsoft Applications (Word, Excel, PowerPoint, Internet).
  • Highly skilled in customer service.
  • Good knowledge and skills to interact with corporate houses.
  • Effective teamwork skills.
  • Experience in a travel company is preferred.
  • Flexibility to work on a rotating schedule.
  • Note: Fresh graduates are also encouraged to apply.

Job Description

  • Deliver high-quality client service and employ a customer retention approach to manage client relationships, enhance product sales and meet new client growth targets.
  • Handle customer queries via phone, email, or online chat services promptly and effectively.
  • Respond to customer emails and letters regarding queries promptly.
  • Manage professional relationships with customers.
  • Coordinate with the back-end Customer Care team to obtain information on issues faced and inform the customer accordingly.
  • Coordinate and follow up with other internal departments, if necessary, to obtain relevant information for resolving customer queries.
  • Create and manage professional relationships with customers and corporate houses.

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