Ticketing Officer

Basic Job Information

Job Category : Sales / Public Relations > Travel agents and Ticket sales
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Jawalakhel, Lalitpur
Offered Salary : NRs. 15,000.00 Monthly
Apply Before(Deadline) : Dec. 03, 2019 23:55 (1 week, 3 days ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Other Specification
  • Must have completed Bachelor Degree in related subject
  • Should have excellent command In English and Nepali (speaking, reading, writing)
  • Should have knowledge in airline fare rules, ticket cancellations & refunds
  • Should have Microsoft application skills (words, excel , PPT , internet)
  • Should have highly skilled in customer services

Job Description

  • Identify customers’ requirements, Develop and submit the Itinerary
  • To communicate with domestic and international customers effectively by phone & email.
  • Issuance, re-issuance and re-validation of air tickets
  • International and domestic air tickets handling
  • Handling the BSP and GDS reporting with cancellation, refund, reschedule and reissue of Air Tickets
  • local hotel bookings
  • Holiday packages booking 
  • Daily interaction with customers online and offline for holidays queries
  • Customer follow up and retention  
  • Preparation of Daily sales report

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