Keroneva Travel Pvt. Ltd.

Ticketing Officer

Keroneva Travel Pvt. Ltd.

Kopundole, Laltipur
Key Skills: Amadeus Booking Ticketing Galileo Sabre

Ticketing Officer

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kopundole, Laltipur
Offered Salary : NRs. 10,000.00 - 15,000.00 Monthly
Apply Before(Deadline) : Sep. 08, 2019 23:55 (4 months, 1 week ago)

Job Specification

Education Level : Intermediate
Experience Required : Not Required
Professional Skill Required : Amadeus Booking Ticketing Galileo Sabre
Other Specification
  • Must have completed Intermediate level
  • Should have good knowledge of GDS booking system
  • Should have excellent command In English and Nepali (speaking, reading, writing)
  • Should have knowledge in airline fare rules, ticket cancellations & refunds
  • Should have the good knowledge about budget airlines and group bookings
  • Should have Microsoft application skills (words, excel , PPT , internet)
  • Should have highly skilled in customer services

Job Description

  • Handling International and Domestic flight Ticket Queries over calls and emails.
  • Making reservations and ticketing using GDS systems Amadeus, Galileo, Sabre and other carrier portals.
  • Meeting clients demand as in special request like seat allocation, meal preference, unaccompanied minor, arrangements for a stretcher, wheelchair, travel insurance, etc.
  • Processing Clients request like full ticket cancellation, partial refund, reissue, etc. as per each and every airline ticketed fare rule.
  • Informing passenger if there is any change in the ticketed flight schedule.
  • Prepare cost-effective travel plans and provide excellent customer service.

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