Alfa Beta Institute

Telecalling Officer

Alfa Beta Institute

Telecalling Officer

Alfa Beta has gloriously completed 33 years in the field of International Education Consulting and is proudly representing more than 500 institutions from over 18 countries. Since its establishment, the organization has been dedicated to helping students make the right choice of their education and future careers globally. 

As a member of the AIRC and Prometric authorized Service Provider, we follow a very strict guideline of operations and have developed our working procedures accordingly. In these years we have grown to ten centers across the country and an onshore center in Sydney Australia. We are today the largest study abroad and test preparation center in Nepal touching and changing the lives of over ten thousand students annually.

We have been an AIRC certified company for more than a decade. Alfa Beta is the largest English testing center for Pearson, TOEFL and IDP IELTS (through our sister concern Deeya Management & Consulting Services) in Nepal and tests over 1,00,000 students annually. Alfa Beta was awarded by IDP IELTS as “Nepal’s No.1 Business Partner” for seven consecutive years from 2017 to 2023.

We believe that there is a tremendous potential in every individual and all that is needed to tap this potential is to give the individual the space to grow and explore.

Alfa Beta has gloriously completed 33 years in the field of International Education Consulting and is proudly representing more than 500 institutions from over 18 countries. Since its establishment, the organization has been dedicated to helping students make the right choice of their education and future careers globally. 

As a member of the AIRC and Prometric authorized Service Provider, we follow a very strict …

Telecalling Officer

Views: 789 | This job is expired 5 months, 1 week ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Buddhanagar, Kathmandu
Offered Salary : Not Disclosed
Apply Before(Deadline) : Dec. 07, 2024 23:55 (5 months, 1 week ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Professional Skill Required : Attention to Detail Communication Multitasking Problem-Solving Skills Work Under Pressure
Other Specification

Candidate Profile:

  • Bachelor's running
  • At least one year of working experience in a calling department


Job Description

Job Responsibilities:

  • Making calls to prospective clients
  • Inform about events, sessions and fairs to the prospective clients.
  • Answering calls and resolving queries.
  • Responding to inquiries concerning things or organization
  • Addressing client’s’ uncertainties, grievances and suggestions on time
  • Noting important details of each conversation
  • Following up with the Clients
  • Quality Audit Calls

Our Offering:

  • Diverse & inclusive international workplace culture
  • Flexible timings
  • Competitive remuneration package, including Provident Fund, gratuity in line with service end, festival allowance, extensive medical and accidental coverage, as well as paid leaves in compliance with labor regulations
  • Incentive schemes
  • Opportunities for international travel
  • Strong pathways for career progression
  • Group benefits scheme including healthcare, hospitality, and additional business verticals


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