Sarawagi Group
Distribution Companies / Wholesale

Sarawagi Group is one of the leading manufacturers, importers & distributors for premium multinational food and beverage brands in Nepal; specializing in Bakery, HORECA (Hotels, Restaurants and Catering), Confectionery and Dairy related products.

With more than 2 decade track record in the manufacturing and distribution business as well as an in-depth understanding of the complex import structure, Sarawagi Group has been recognized as a one-stop provider of all food and beverage ingredients in Nepal. With an extensive reach to markets all over Nepal, it has redefined distribution with it’s widespread network. Driven by operational efficiency and strong growth, the group has met an enormous leap of success. It is only because of their passion to support the development of the food and beverage industry that has resulted in this brand.

With more than 2 decade track record in the manufacturing and distribution business as well as an in-depth understanding of the complex import structure, Sarawagi Group has been recognized as a …

Telecalling Officer

Views: 1846 | This job is expired 4 years, 6 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Online support, Telemarketing
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Dec. 03, 2020 23:55 (4 years, 6 months ago)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	Not Required
Professional Skill Required	:	Spreadsheets Customer Relationship Management

Job Description

Track and monitor Bakery and HORECA customers across Nepal for regular feedback, focus on lost customers and new leads generations
Market visit once on a weekly basis
Tracking of problems/issues across Nepal to be done for each company wise product related to Bakery and HORECA
Create demo schedule of SG Chef/Company chef. Provide necessary documents, samples and make customer appointments.
Expand relationships with existing customers by proposing products that meet their solution.
Achieve monthly targets & report data on daily, weekly, monthly basis to Manager.
Maintaining call reports and recording discussion with the clients in the format specified
Ability to introduce new products to old and new customers. Add new customers every month.
Reaching out to customers – existing and potential on Insta/Facebook/Gmail/SMS daily.
Provide necessary support to on-field sales agents through sharing documents, data that might be needed such as price, product availability etc.
Take Sample feedback for each product sampled to respective customers to be given to Sampling dept.
Update customer information in the database - Address, PAN, Number, Social media like FB / IG / whatsapp etc.
Problem addressing of each customer either through agent visit or coordination in office.
To maintain helpline services & assist cilents & ensure to avoid delay in communication.
Shud be ready to attend any session with visiting technical peoples at off hours