AAEC Global

Immigration & Education Consultancy

Telecaller

Views: 2191|Published on: Apr 08, 2025

Marketing / Advertising / Customer Service

Mid Level

Full Time

Vacancy: 5

Kathmandu|

Experience: More than 1 year|

NRs. 17,300 - 20,000 Monthly

Job Description

Roles and responsibilities of this job

We are looking for 5 enthusiastic and result-driven Telecallers to join our team. If you have strong communication skills and a passion for customer interaction, we encourage you to apply!

Job Responsibilities:

Make outbound calls to customers for sales, follow-ups, or inquiries.
Handle incoming calls and resolve customer queries in a professional manner.
Provide accurate information about products and services.
Maintain customer databases and records of calls made.
Work towards daily/weekly call and sales targets (if applicable).
Assist in customer feedback collection and ensure customer satisfaction.
Coordinate with other departments for smooth communication and operations.

Job Specification

Required qualifications for this job

Required Education Level:Higher Secondary (+2/A Levels/IB)

Required Experience:More than 1 year

Other Specification

Qualifications & Skills:

1. Educational Requirements

Minimum: High school equivalent.
Preferred: Degree in Business, Marketing, Communications, or a related field (not mandatory).

2. Communication Skills

Fluency in Nepali with clear and confident speech.
Active listening and the ability to engage customers effectively.

3. Customer Service Skills

Empathy to understand and address customer needs.
Problem-solving skills to handle complaints and provide solutions.
Patience in dealing with different customer situations.

4. Technical Skills

Basic computer skills (MS Office, CRM software knowledge preferred).
Familiarity with call management systems is a plus.

5. Time Management & Organization

Ability to handle multiple calls and tasks efficiently.
Strong punctuality and scheduling skills.

6. Sales or Target-Oriented Approach (if applicable)

Ability to promote products/services confidently.
Goal-driven mindset to meet set targets (calls per day, sales conversions).

7. Personal Attributes

Positive attitude, confidence, and persistence in customer interactions.
Adaptability to different types of customers and situations.

8. Experience (Optional but Beneficial)

Previous experience in telecalling, customer service, or sales is a plus but not mandatory.

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 17,300 - 20,000 Monthly

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: Apr 23, 2025

About the organization

AAEC Global

Immigration & Education Consultancy

Putalisadak

Abroad Application Educational Consultancy also known as AAEC GLOBAL is a leading educational consultancy firm dedicated to guiding students towards academic success. With years of experience, we provide personalized support, helping students find the best institutions and programs globally.