Okhati Solutions

Technical Support Person

Okhati Solutions

Technical Support Person

Technical Support Person

Basic Job Information

Job Category : IT & Telecommunication > Software Implementation
Job Level : Entry Level
No. of Vacancy/s : [ 4 ]
Employment Type : Internship
Job Location : Kathmandu
Offered Salary : NRs. 10,000.00 Monthly
Apply Before(Deadline) : Oct. 22, 2020 23:55 (7 hours from now)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Other Specification

Requirements

  • Freshers with can-do attitude are encouraged to apply as we select based on practical skills than anything else.
  • Good communication skills (written and verbal)
  • Analytical, problem-solving, and troubleshooting skills
  • Basic knowledge on the logic with which a software works
  • Soft skills to interact with customers over the phone or video call
  • Willingness to travel for work
  • Candidate should have two wheeler license and a laptop.


Job Description

Okhati is well funded and is growing at amazing rate. We have on average 3 customers on boarding every week. To support our growth, we are hiring numerous interns who would help our customer onboard and use our software to its best.

Your job would be to make sure that the client is given all the know-hows of the product and are able to use it easily.You are responsible for on boarding and supporting new customers and prospects.

We are looking for someone who enjoys visiting places and talking to people, and has a knack for teaching. Apart from training customers, you will also be expected to take part in sales visits along with the sales managers.

Duties

  • Configure the Okhati software as per customer requirements.
  • Help solve customer problems through our software.
  • Train customers and their teams on the day to day use and administration of the product.
  • Customer Support for all current clients.
  • Learn to not only teach the software but to eventually be able to sell it to prospects.



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