Broadlink Network and Communication

Technical Support Representative

Broadlink Network and Communication

Technical Support Representative

Broadlink Network and Communication

Technical Support Representative

Broadlink Network and Communication

Indreni Height, Sanepa, Lalitpur, Ring Road.

This job is expired 4 years, 3 months ago

Views: 1536

Technical Support Representative

Basic Job Information

Job Category : IT & Telecommunication > Customer Support, Embedded Technologies, H/W Installation/ Maintenance
Job Level : Entry Level
No. of Vacancy/s : [ 3 ]
Employment Type : Full Time
Job Location : Indreni Height, Sanepa, Lalitpur, Ring Road.
Offered Salary : NRs. 10,000.00 - 15,000.00 Monthly
Apply Before(Deadline) : Jan. 19, 2020 23:55 (4 years, 3 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Other Specification
  • Good verbal & oral communication skills
  • Problem solver
  • Strong verbal & written communication skills
  • Resilient - able to handle complaints
  • The ability to work as part of a team
  • Be able to work on a rotating roster
  • Self Driven & proactive
  • Punctual and initiative

Job Description

  • Diagnosing and repairing & resolving technical issues
  • Installing and configuring hardware and software
  • Communcating with customers to resolve their problem
  • Providing timely and accurate customer feedback
  • Answer Inbound Calls & respond to customer enquiries or transfer calls to appropriate staff
  • Supporting the roll-out of new applications
  • Providing support in the form of procedural documentation
  • Managing multiple cases at one time
  • Customer Follow ups

This job has expired.

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