Dish Media Network

Technical Support

Dish Media Network

Technical Support

Dish Media Network Ltd (DishHome) is one of the fastest-growing digital pay TV operator in Nepal. The company is run by a pool of young and highly qualified professionals. With operations across all 75 districts, the company has high-quality infrastructure for digital satellite broadcasting.

DishHome strives to create an environment where people can contribute to its corporate culture, business process, and strategic goals.

Technical Support

Views: 1888 | This job is expired 1 month ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Butwal Pokhara Dhangadi Dhalkebar
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 26, 2024 23:55 (1 month ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Other Specification
  • Plus 2 or Diploma in IT preferred.
  • Freshers can apply, ISP experience is added advantage.
  • Technical understanding of internet and network technologies.
  • Strong written/verbal communication skills.
  • Ability to work in a tight schedule and in shift. 
  • Two-wheeler with driving license is compulsory.

Job Description

  • Responsible for providing field support to customers.
  • Detect and respond to alarms, open tickets, assist with troubleshooting as required.
  • Take appropriate action including site visits to resolve the issue within the given time frame.
  • Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate.
  • Should be able to troubleshoot issues related with Router, switches and Wi-Fi access points.
  • Should be able to do structured cabling and install network equipment and IPTV.
  • Contribute to a daily activity report and support troubleshooting activities as required. 

This job has expired.

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