Technical Specialist– Community-and Home-Based Care and Telehealth Services is responsible for managing, capacity building and supportive supervision to implementing partner agencies (IPs) to provide Community-and Home-Based Care and Telehealth Services for COVID-19 emergency response (ER) activities.

Key Responsibilities:

• Identify needs for technical assistance (TA) in coordination with other team members COVID-19 ER activities to be supported by FHI 360 for implementation of community- and home-based care and telehealth services for COVID-19 case management.
• Take lead role in technical backstopping of IPs to ensure national and international protocols, standard operating procedures (SOP), and guidelines are followed to provide community- and home- based care and telehealth services for COVID-19 ER activities.
• Assist the supervisor in designing, developing and providing TA to IPs in management and coordination of the agency of telehealth services in a systematic and structured manners as per COVID-19 ER plan work plan activities.
• Prepare/develop package for orientation/trainings and organize trainings/orientation on community- and home-based care and telehealth services for COVID-19 ER plan activities.
• Conduct supportive supervision and monitoring of field activities and assist EpiC Nepal IPs in assessing their own performance, provide onsite coaching support and adjusting their activities on an ongoing basis to ensure impact and coverage of community- and home-based care and telehealth services.
• Support to coordinate with stakeholders providing community- and home-based care and telehealth services.
• Assist the supervisor and strategic behavioural communication (SBC) team for designing and development of SBC materials and job aids on vaccine promotion, demystifying myths, deal with vaccine hesitancy, and promotion of COVID-19 testing.
• Support to plan, implement, monitor and evaluate community- and home-based care and telehealth services.
• Ensure the use of national and international protocols, SOPs and guidelines and the highest quality of services are provided to the beneficiaries through community- and home-based care and telehealth services.
• Contribute to regular monitoring and documentation of programmatic achievements, lessons learned and success stories and its implications to the program.
• Conduct analysis of service-related data and use and recommend for program improvement on regular basis
• Regularly review the national and international literatures, journal articles, good practices and lessons learned and contribute to conduct technical updates and knowledge sharing session both within FHI 360 Nepal and national forum.
• Support in writing and managing the production of high-quality technical reports and documents.
• Attend coordination meetings with government, donors, partner organizations, and other stakeholders as needed.
• Perform other relevant duties as per the instruction of the supervisor, and Deputy Project Director, Project Director and Country Director