Midas Education

Technical Field Support / Customer Service representative

Midas Education

Technical Field Support / Customer Service repre…

MiDas Education, a unit of MiDas Group, was found with a vision to create an interactive learning material for children. Theoretical learning has prevailed the society for a long time. Children are lacking behind in terms of audio-visual information. Education system throughout the world is changing rapidly. With the increasing change, learning process for us has changed drastically. 10 years ago, electronic learning was not even an option for schools. However, time has changed and learning through animated videos and audios have been adopted by many schools and colleges around the world. Therefore, MiDas education has been working on making the notion of e-learning possible in countries like Nepal through software like MiDas eCLASS. Our vision is to reach as many students as possible to provide them with better education with our animated learning software.

MiDas Education, a unit of MiDas Group, was found with a vision to create an interactive learning material for children. Theoretical learning has prevailed the society for a long time. Children are lacking behind in terms of audio-visual information. Education system throughout the world is changing rapidly. With the increasing change, learning process for us has changed drastically. 10 years ago, electronic learning …

Technical Field Support / Customer Service representative

Views: 1197 | This job is expired 5 years, 11 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Technical Sales/ IT Marketing, Field work, Technical presale support and Technical sales
Job Level : Mid Level
No. of Vacancy/s : [ 4 ]
Employment Type : Full Time
Job Location : Thapathali Road, Kathmandu, Nepal
Offered Salary : NRs. 13,000.00 - 18,000.00 Monthly
Apply Before(Deadline) : May. 16, 2018 23:55 (5 years, 11 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Less than 1 year
Gender : Male
Professional Skill Required : Basic Web Application Basic Android App Development MS Excel
Other Specification

  • Must have two-wheelers with a valid license
  • Field Visit inside and outside Kathmandu Valley

Skills & Attributes:

  • Excellent convincing skills
  • Excellent oral and written communication skills
  • Interpersonal and Positive attitude
  • Able to handle pressure and loyal to work


Job Description

  • Person must have a flair to work in oral communication
  • Responsible to handle Voice over sales inquiries as received over the phone and meet client 
  • Understand requirements of the clients and draft appropriate hosted solution for them so must have some technical knowledge
  • Pitch drafted a solution to the clients and explain them the merits of the solution
  • Responsible to do a continuous follow-up with leads/clients until the client is converted
  • Look for up-selling and cross-selling opportunities and capitalize on them
  • Responsible to handle client retention process under the guidance of Manager


This job has expired.

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