Tulips Technologies

Support/Marketing Officer

Tulips Technologies

Support/Marketing Officer

We are a software development company with main partner from Sweden, Websearch Professionals (http://websearchpro.net), who belongs to the renowned Thinc group (http://thinccollective.se). 

Our expertise lies in high-end web development, mobile apps, and web applications. Our dedicated team of talented and passionate individuals are committed to ensuring that our customers' needs are always top priority. With their love for a good challenge, we have achieved great success in our field.

We are a software development company with main partner from Sweden, Websearch Professionals (http://websearchpro.net), who belongs to the renowned Thinc group (http://thinccollective.se). 

Our expertise lies in high-end web development, mobile apps, and web applications. Our dedicated team of talented and passionate individuals are committed to ensuring that our customers' needs are always top priority. With their love for a good …

Support/Marketing Officer

Views: 752 | This job is expired 1 week, 4 days ago

Basic Job Information

Job Category : Sales / Public Relations
Job Level : Mid Level
No. of Vacancy/s : [ 6 ]
Employment Type : Full Time
Job Location : New Baneshwor, kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Feb. 15, 2024 23:55 (1 week, 4 days ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Professional Skill Required : Communication Institutional Sales Systems and Networks Marketing Payroll Management
Other Specification

 Required Skills/Abilities:

  • Familiarity with HR software systems, such attendance, leave and payroll.
  • Excellent communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical users.
  • Strong technical aptitude with the ability to troubleshoot and resolve software-related issues.
  • Team builder & self-motivated 
  • Strong organizational and time management skills.
  • Ability to work under pressure and meet deadlines.

Education and Experience:

  • Bachelor Degree in Management with specialization in Marketing/Sales or equivalent. 
  • At least 2+ years of experience in Support/Marketing.

Job Description

  • Provide technical as well as operational support and assistance to the clients through various channels, such as phone, email, and chat.
  • Troubleshoot and resolve software issues, including identifying root causes and implementing solutions.
  • Train end-users on how to effectively use HR software applications, including conducting one-on-one or group training sessions.
  • Collaborate with cross-functional teams, especially between technical and administration, to address and resolve software-related problems or implement system enhancements.
  • Monitor and analyze HR software system performance, identify potential areas of improvement, and recommend solutions to optimize system usage.
  • Provide exceptional customer service and ensure timely resolution of technical issues to meet or exceed service level agreements (SLAs).
  • Demonstrated ability to identify and sell to multiple buyers within an organization
  • An understanding of the commercial landscape and all the protocols and requirements needed to be an effective sales leader
  • Experience prospecting through phone driven initiatives, demoing through web applications, and closing deals through in-person presentations or meetings at the enterprise level
  • Hands-on experience using sales enablement tools like Skype, Whatsapp and Zoom
  • Ability to manage both short and long sales cycles
  • A consultative sales approach focused on creating value and trust 

This job has expired.

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