We are seeking a dedicated and organized Spare Parts Manager to oversee the management and distribution of spare parts for electric vans at Electric Van Nepal. The Spare Parts Manager will play a crucial role in ensuring the availability of parts, optimizing inventory levels, and providing exceptional customer service to our clients.

Key Responsibilities:

• Maintain accurate records of spare parts inventory, including stock levels, replenishment orders, and parts usage.
• Monitor inventory turnover and optimize stock levels to meet customer demand and minimize carrying costs.
• Source and procure spare parts from suppliers, ensuring quality, cost-effectiveness, and timely delivery.
• Negotiate pricing, terms, and agreements with suppliers to achieve favorable terms and conditions.
• Process customer orders for spare parts accurately and efficiently.
• Coordinate with logistics and shipping teams to ensure timely delivery of parts to customers.
• Provide technical assistance and support to customers regarding spare parts inquiries and orders.
• Resolve customer complaints and issues related to spare parts promptly and effectively.
• Implement quality control measures to ensure that spare parts meet manufacturer specifications and regulatory standards.
• Conduct periodic audits and inspections of inventory to identify and address discrepancies or issues.
• Prepare reports on spare parts inventory, sales, and operational performance for management review.
• Maintain documentation of transactions, invoices, and warranty information related to spare parts.