DTRG Network

Software Support Representative

DTRG Network

Software Support Representative

Software Support Representative

DTRG Network

Kathmandu, Bagmati, Nepal
Key Skills: Team Leadership Help Desk Support Communication Customer Support Technical Support

Software Support Representative

Views: 122 | This job is expired 1 week ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Bagmati, Nepal
Apply Before(Deadline) : Dec. 02, 2024 23:55 (1 week ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Professional Skill Required : Team Leadership Help Desk Support Communication Customer Support Technical Support

About the job

Company Description

DTRG Network is a software company based in Kathmandu, Nepal, dedicated to enhancing the health system in Nepal through the implementation of Electronic Hospital Recording and Management Systems. Our custom-built software caters to the unique needs of hospitals in Nepal, providing essential technical support.

Role Description

This is a full-time on-site role for a Technical Support Manager at DTRG Network in Kathmandu. The Technical Support Manager will be responsible for providing technical support, troubleshooting issues, ensuring customer satisfaction, and delivering top-notch customer service on a daily basis.

Qualifications

  • Customer Satisfaction, Customer Support, and Customer Service skills
  • Technical Support and Troubleshooting skills
  • Strong problem-solving abilities
  • Excellent communication and interpersonal skills
  • Ability to work well in a team and collaborate effectively
  • Experience in the healthcare industry is a plus
  • Bachelor's degree in Information Technology or related field

This job has expired.

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