• Answers technical questions about vehicle problems, warranties, services, and repairs.
• Oversees service orders.
• Maintains Customer Satisfaction scores at or above company standards.
• Assists in diagnosing vehicle problems.
• Orders parts and tools as necessary.
• Oversees administration of warranty claims.
• Oversees training and supervising of service department employees.
• Works with upper management to make service department hiring and discipline decisions.
• Sets schedules and assigns tasks to service department employees.
• Reinforces company policies and adheres to company standards.
• Encourages compliance with applicable laws and regulations.
• Maintains good working relationship with factory(s) and office staffs.
• Attends required manager meetings.
• Interact with external vendors.
• Manage technician productivity.

TO APPLY:

Eligible and Interested Candidates are requested to send their updated resume through email at [email protected]

OR,