East West Concern

Service Engineer/Service Technician

East West Concern

Service Engineer/Service Technician

East West Concern is one of the leading suppliers of Healthcare Equipments and Consumables in Nepal.

With a legacy of excellence spanning more than 4 decades, we've been at the forefront of the healthcare industry of Nepal, dedicated to promoting and delivering cutting-edge medical equipment, technologies, services, and solutions that empower healthcare professionals and institutions across Nepal.

East West is proud to represent leading international brands to deliver the highest standards of quality and excellence. The brands we represent are Siemens Healthineers, Drager, Agfa, Karlstorz, Hillrom, Leica and more.

East West is also engaged in numerous other fields like infrastructure development, industrial sectors, with the key field of the company being the healthcare sector. 

East West Concern is one of the leading suppliers of Healthcare Equipments and Consumables in Nepal.

With a legacy of excellence spanning more than 4 decades, we've been at the forefront of the healthcare industry of Nepal, dedicated to promoting and delivering cutting-edge medical equipment, technologies, services, and solutions that empower healthcare professionals and institutions across Nepal.

East West is proud to represent leading …

Service Engineer/Service Technician

Views: 1965 | This job is expired 2 years, 2 months ago

Basic Job Information

Job Category : Construction / Engineering / Architects
Job Level : Mid Level
No. of Vacancy/s : [ 5 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal Nepalgunj Chitwan
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 04, 2022 23:55 (2 years, 2 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Leadership Communication Teamwork
Other Specification
  • Graduate/Diploma  in Electronic Engineering 
  • Sound mathematical, scientific and IT skills
  • The ability to think methodically and to manage projects
  • Problem-solving skills
  • Ability to work to deadlines and within budgets
  • Ability to maintain an overview of entire projects while continuing to attend to detailed technicalities
  • Excellent verbal and written communication skills
  • Negotiating, supervisory and leadership skills
  • Complete knowledge of relevant legislation

                Job Description

                • Attend breakdown calls. Provide prompt service (inside and outside valley)
                • Provide valid document (service report with signature and stamp with call number) to service administration for every service visits
                • Keep track for every breakdown and opt for quick solution to minimize downtime of equipment
                • Complete Preventive Maintenance Service (PMS) on time (Inside/outside valley)
                • Complete Safety updates provided by company on time
                • Responsible for providing signed document (Warranty Claim form, Delivery Order etc) with stamp to EWC on time before/after replacement of parts
                • Available to attend service call for any equipment supplied by East West in case of emergency/ as per requirement
                • Coordinate in all large field projects, repairing and replacing equipment for response time and service levels
                • Maintenance of the hardware and software product problems on time by giving the good services as needed
                • Frequent local travel which can include long distances and also covering for others in different regions.
                • Participation in various staff meetings, in various field projects as necessary
                • Provide service and customer support during field visits or dispatches
                • Diagnose errors or technical problems and determine proper solutions
                • Cooperate with technical team and share information across the organization
                • Responsible for timely deliver VAT bill for replaced parts.
                • Comprehend customer requirements and make appropriate recommendations/briefings
                • Build positive relationships with customers
                • Other works when and as assigned by the company

                This job has expired.

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                Ganapati Bhawan
                Min Bhawan Main Road
                New Baneshwor
                Kathmandu, Nepal

                +977 1 4106700
                [email protected]