Service Engineer will responsible for Field Services, Preventive Maintenance & Installations of Medical Equipment sold by the company. And need to provide application (clinical) support and training to the customer, end user and OT in-charge.

Responsibilities & Duties:

Service engineer will be responsible to respond to customer service calls and perform on- site / off-site repairs. They will conduct troubleshooting, User Demonstration and provide technical support services, such as replacements of the needed equipment components. His responsibilities will also include maintaining service/ Installation reports, weekly logs, and expense reports. Performing Preventive maintenance, Signing AMC & CMC contracts etc.

• Provide service and customer support during field visits.
• Provide application (clinical) support and training to the end user, nurses and OT In charge.
• Diagnose errors or technical problems and determine proper solutions.
• Manage all repair, maintenance and test tasks.
• Produce timely and detailed service reports.
• Cooperate with technical team.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• Follow all company’s filed procedures and protocols.
• Willingness to travel whenever require.

Benefits:

• The performance pay-outs are well designed to give you the more benefit.
• You get leaves as per standards throughout the year to take a well-earned rest. In addition, you get notified public holidays.
• Product knowledge – Internal subject matter experts will run regular classes.
• You will get opportunities to interact with international faculty on individual product domains.
• You can expect best company culture and practices.
• Have an opportunity to deal with all major international brand of renowned product across globally.