A. Installation of the medical equipment:

• Installation, Service and post-sales demonstration of the equipment
• Assisting the team by performing the tasks with them
• Carry out PPM of the equipment under warranty and AMC

      Spare Parts Request during breakdown

B. Spare Parts:

• Requesting for spare parts immediately during breakdown
• Tracking of the spare parts (during warranty or purchase)
• Follow up the spare parts status with Senior Management

C. Reporting to Senior

• Carry out tasks as assigned by Service Coordinator
• Coordinating with Senior Engineer
• Planning and carrying tasks as instructed by senior engineer and senior management.

D. Administrative works

• Completing paperwork and generate report for all calls via ERP Software
• Handling complaints (from both staffs and customers)
• Reporting to senior management
• Service charges if equipment not under warranty or AMC