Balaju Auto Works

Service Advisor

Balaju Auto Works

Service Advisor

Balaju Auto Works (BAW), the business vertical of Agni Group is a sole Authorized Service Centre for Mahindra in Nepal. The company offers genuine spare parts of Mahindra vehicles and Maximile Lubricants.

Service Advisor

Views: 2249 | This job is expired 5 years, 7 months ago

Basic Job Information

Job Category : Construction / Engineering / Architects > Automotive, Inspections, Mechanical, Operation and Maintenance
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Central Development Region, Nepal
Offered Salary : NRs. 30,000.00 - 35,000.00 Monthly
Apply Before(Deadline) : Sep. 17, 2018 23:55 (5 years, 7 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Professional Skill Required : Ability To Communicate Complex Tec… Proficiency With Computers And Tec… Customer Service Ability To Use Positive Language
Other Specification
  • Bachelor’s degree in automobile or mechanical engineering from reputed University
  • At least two years or more experience in relevant position (automobile sector preferred)
  • Excellent communication skill
  • Proficient in MS office package
  • Capability to work under high pressure

Job Description

  • Receive customers at the service reception at appointed time and take the customer through interactive reception process
  • Listen to customer concerns and probe for the best for better understanding of the concern while carrying out interactive process
  • Complete the job card with estimate and mode of payment
  • After completion of the repair works, check the vehicles to ensure all jobs are attended and close the repair order.
  • Explain the invoice and jobs carried out to the customer.
  • Update the work scheduling board on regular basis in coordination with floor supervisor
  • Keep the skills inventory and updated timing chart for all the technicians always as a ready reckoned and update periodically

This job has expired.

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