Senior Manager - Correspondence

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 14, 2020 23:55 (3 weeks, 4 days ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 10 years
Other Specification
  • Bachelor – preferably in Travel & Tourism (BTTM)
  • Minimum 10 years of experience in related field
  • Sound knowledge of MS Office
  • Ability to work independently & manage priorities
  • Must have strong writing, editing and proofreading skills
  • Must be a confident communicator, needs to have an excellent organization and planning skills
  • Excellent interpersonal skills – need to have good relationship with all levels of management

Job Description

  • Prepare customized itineraries to suit the client’s preferences and budget
  • Provide an up to date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs
  • Identify, prioritize and decide what tasks are necessary to fulfill client’s needs
  • Actively monitor communications between Agents / clients and correspondence team and provide assistance and guidance as and where required
  • Is responsible for ensuring that all of the moving parts, including but not limited to, transportation, greeters, airlines and other services are booked, confirmed and reconfirmed prior, immediately before and during the trip and ensure that all services provided by third parties are delivered to the client’s satisfaction
  • Lead & motivate the team with constructive feedback
  • Any other responsibilities as assigned by the Management

We offer:

  • Attractive Remuneration, Yearly review, Bonus, Incentives, Tips and end of service gratuity and other allowances like transport, child etc. (subject to eligibility)
  • Comprehensive benefit package that includes:  medical insurance, whole body care package, general dental package (annually) to staff and their eligible dependents
  • Group Accidental Insurance: group accidental life insurance, accidental death and disability insurance, and workers compensation insurance

Note: Please mention your expected salary.


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