Daraz

Seller Compliance Associate

Daraz

Seller Compliance Associate

Daraz is South Asia's leading online shopping and selling platform present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. We currently operate an ecosystem of 50,000 sellers serving 10 million consumers with more than 20 million listed products.

In May 2018 Daraz was acquired by Alibaba Group, and we are proud to carry our part of the mission to 'make it easy to do business anywhere'. As part of the Alibaba ecosystem, we are leveraging Alibaba’s global leadership and experience in technology, online commerce, mobile payment and logistics to drive growth in our markets. Together with Alibaba, we are ready to empower entrepreneurs in the region and to fulfill our promise to offer our customers the best selection of products with a high level of convenience.

We currently have approximately 3,000 employees in across countries and business units.
Daraz is South Asia's leading online shopping and selling platform present in Pakistan, Bangladesh, Sri Lanka, Myanmar and Nepal. We currently operate an ecosystem of 50,000 sellers serving 10 million consumers with more than 20 million listed products.

In May 2018 Daraz was acquired by Alibaba Group, and we are proud to carry our part of the mission to 'make it easy to do …

Seller Compliance Associate

Views: 1003 | This job is expired 2 months, 2 weeks ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Apr. 19, 2022 23:55 (2 months, 2 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 2 years
Professional Skill Required : Interpersonal Communication Analytical Microsoft Office Suite

Job Description

The Marketplace team at Daraz manages the complete journey, experience, performance, and engagement of marketplace sellers for Daraz. We are seeking a talented associate with strong analytical skills to support the seller compliance function in order to solve issues that impact seller and customer experience.

  • Understand Daraz Seller Compliance Polices throughly
  • Assist the Seller Compliance Manager to update the polices
  • Use tools to monitor the daily Instant Messaging Chats to capture the seller violations
  • Initiate the revoke for seller non compliance points
  • Maintain and keep record of seller violations and revoke points
  • Resolve X-space cases (claims, complains and queries) related to seller compliance and seller appeals

Requirements

  • 2 years of works experience preferred, open to freshers as well
  • Open to any education background as long as candidate is proficient in excel and looking to solve problems
  • Proper judgement of the situation and decision making abilities
  • Technical skills required for the job
  • Excellent communication skills both written and verbal
  • Analytical skills
  • A great team player

Importantly,we look for someone who will live by our values that define everything we do:

  • Continuously Innovative
  • Generosity of Spirit
  • Deliver on our Promise
  • Make It Personal

Benefits

  • An international working environment with a unique opportunity to learn from industry leaders
  • Work closely with country and group level management to build e-commerce in Nepal
  • Hands-on experience in leading a team and growing a business
  • Five days working week (Monday to Friday)
  • Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up

This job has expired.

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