Seller Compliance Associate

The Marketplace team at Daraz manages the complete journey, experience, performance, and engagement of marketplace sellers for Daraz. We are seeking a talented associate with strong analytical skills to support the seller compliance function in order to solve issues that impact seller and customer experience.

• Understand Daraz Seller Compliance Polices throughly
• Assist the Seller Compliance Manager to update the polices
• Use tools to monitor the daily Instant Messaging Chats to capture the seller violations
• Initiate the revoke for seller non compliance points
• Maintain and keep record of seller violations and revoke points
• Resolve X-space cases (claims, complains and queries) related to seller compliance and seller appeals

Requirements

• 2 years of works experience preferred, open to freshers as well
• Open to any education background as long as candidate is proficient in excel and looking to solve problems
• Proper judgement of the situation and decision making abilities
• Technical skills required for the job
• Excellent communication skills both written and verbal
• Analytical skills
• A great team player

Importantly,we look for someone who will live by our values that define everything we do:

• Continuously Innovative
• Generosity of Spirit
• Deliver on our Promise
• Make It Personal

Benefits

• An international working environment with a unique opportunity to learn from industry leaders
• Work closely with country and group level management to build e-commerce in Nepal
• Hands-on experience in leading a team and growing a business
• Five days working week (Monday to Friday)
• Benefit Package: Social security fund, fuel expenses, employee discount voucher, mobile top ups and data pack, accidental insurance, medical insurance, full annual health check-up