We specialize in high-quality athletic wear and outdoor gear designed for those who push their limits, whether in sports, fitness, or outdoor exploration. Our products are crafted with precision, focusing on durability, comfort, and performance, making them ideal for both everyday athletes and seasoned adventurers.

Sales Representative

Views: 1236 | This job is expired 8 months, 2 weeks ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Client servicing, Customer relationship, Direct marketing, Face to face customer support, Online support
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Samakhusi Marg - 26, Kathmandu, Bagmati, Nepal
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Dec. 27, 2024 23:55 (8 months, 2 weeks ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Reliability Customer Care Content Marketing English Writing Fast Learner

Other Specification

Requirements:

Strong written and verbal communication skills.
Customer-oriented attitude with a passion for delivering exceptional service.
Experience in online sales, customer service, or a related field is preferred.
Familiarity with e-commerce platforms and tools.
Ability to work independently and handle multiple tasks efficiently.
High attention to detail and organizational skills.

Job Description

We are seeking a charismatic and customer-focused Online Marketplace Representative to be the face of our online sales platforms. As the first point of contact for our online customers, you will play a critical role in enhancing the customer experience, managing online inquiries, and driving sales through effective communication and representation of our brand.

Key Responsibilities:

Customer Interaction:

Serve as the primary representative for our online marketplace, interacting with customers via chat, email, and social media.
Respond promptly to customer inquiries and resolve issues professionally and efficiently.
Maintain a friendly and approachable demeanor to foster trust and loyalty.

Sales and Promotions:

Promote products and services, highlighting their benefits to drive sales.
Suggest complementary products to increase order value and enhance the customer experience.
Keep customers informed about ongoing promotions, new arrivals, and discounts.

Brand Representation:

Uphold and communicate the brand’s values and vision in all customer interactions.
Ensure the tone and style of communication align with the company’s identity.
Build trust and loyalty by delivering exceptional service and support.

Order Management:

Assist customers in placing and managing their orders on the online marketplace.
Coordinate with internal teams to ensure timely order fulfillment and delivery.
Address and resolve any order-related issues or complaints.

Marketplace Optimization:

Monitor and update product listings to ensure accurate and engaging content.
Gather customer feedback and share insights with the team to improve offerings and user experience.
Stay updated on marketplace policies and best practices to ensure compliance and efficiency.

Reporting:

Maintain detailed records of customer interactions, inquiries, and feedback.
Provide regular reports on sales performance, customer satisfaction, and trends

What We OFFER!

A dynamic and supportive work environment.
Opportunities for professional growth and development.
Competitive salary with performance-based incentives.
The chance to be a key representative of a growing brand.

This job has expired.

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