Reports to: Directors of Commerce
Industry: FMCG
Shift: Standard (09:00 AM to 05:00 PM) from Sunday to Friday

Position Overview

Sales Officer is responsible for leading and coordinating the day-to-day activities of the sales team. S/he will be responsible for assisting the sales manager in overseeing the department’s operations. S/he should be able to review current market trends and competitor offerings and should also be able to build and maintain long-term customer relations.

Roles and Responsibilities

Implement Sales Services

• Develop sales plans and action plans, and new business leads.
• Achieve sales revenue numbers, budget and profit goals.
• Call prospective customers, provide knowledge about our product, and guide them through the purchase process.
• Assist in managing monthly/quarterly/annual sales budgets and objectives.
• Maintain accurate record of all sales, scheduled customer appointments, and customer complaints.
• Assist Director of Commerce with promotional ideas to increase business within the region.
• Oversee the activities and performance of the sales team.

Research 

• Make market research on cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyze competitors’ products to determine product features, benefits, shortfalls, and market success.
• Make a review of current market trends and competitor offerings and be able to prepare and present accurate and detailed sales reports.

Coordination       

• Maintain strong communication between sales executives and internal and external stakeholders.
• Collaborate with the Marketing department to develop various promotional activities, enhance the company’s presence, and generate leads.
• Collaborate with managers in preparing budgets and monitoring expenses.
• Other tasks assigned by the line manager.

Skills and Qualifications

Task Related

• Bachelor’s Degree in Sales, Marketing, Business Administration or related field is preferred.
• 1 or more years of experience working as sales officer in FMCG industry.

Competencies and Soft Skills

• Excellent interpersonal communication skills, both verbal and written.
  
• Sales-driven, results-driven, and target-driven attitude.
• Excellent negotiation and consultative sales skills.
• Excellent organizational and multitasking skills.
• Demonstrates the ability to forge and maintain relationships.
• Sound knowledge of sales strategies and industry regulations.
• Two-Wheeler with valid driving license.