As a retail sales executive, your primary responsibility is to drive sales and revenue for a retail business by promoting products and services to customers. Your role involves engaging with customers, understanding their needs, and offering suitable solutions to meet those needs. The Retail Sales Executive is a key member of the sales team and plays a crucial role in achieving the company's sales targets and objectives. This position involves actively engaging with customers, providing exceptional service, and ensuring a positive shopping experience that encourages customer loyalty and repeat business.

Roles & Responsibilities:

• Customer Service: Greet and approach customers, offer assistance, and provide excellent customer service throughout their shopping journey.
• Product Knowledge: Develop a deep understanding of the products and services offered by beruru, including features, benefits, and pricing, in order to effectively communicate these to customers.
• Sales Target Achievement: Meet or exceed assigned sales targets on a regular basis through effective selling techniques, upselling, and cross-selling.
• Customer Needs Assessment: Understand customers' requirements and preferences by actively listening to their queries and concerns, and then recommend appropriate products or services to meet those needs.
• Product Demonstration: Conduct product demonstrations where applicable, showcasing key features and benefits to potential customers.
• Stock Management: Monitor inventory levels and ensure that products are adequately stocked and displayed attractively on the sales floor.
• Point of Sale (POS) Operations: Process sales transactions accurately and efficiently using the store's POS system.
• Sales Reporting: Maintain records of sales, customer interactions, and other relevant information for reporting and analysis purposes. Formats will be shared by operations manager
• Visual Merchandising: Assist in visual merchandising efforts, ensuring that displays are appealing and encourage customer engagement.
• Promotions and Events: Participate in promotional activities and events to boost sales and increase footfall to the store.
• Customer Feedback: Gather customer feedback, suggestions, and complaints, and communicate them to the store management for continuous improvement.
• Stay Informed: Stay up-to-date with product knowledge, industry trends, and competitor offerings to remain competitive in the market.