Department: Sales
Reports To: Primary reporting line is to the Hotel Manager. Secondary reporting line is to the Corporate Director of Sales, ELTC
Responsibility Level: Mid Management

Key Responsibilities:

• Assist the Hotel Manager in compiling the annual marketing plan and budget. 
  
• Maximize room sales, room revenue and food and beverage business to ensure that target  and sales objective are being met. 
• Meet all set objectives and sales target laid down by the Hotel Manager in Agency Product  Training and generating room nights  
• Establish a beneficial relation with our clients, build brick wall around our major accounts  and try to turn prospect accounts to become our major accounts, to manage a minimum  of 20 accounts. 
• Handle all daily matters relating to Travel Agent operation both local and overseas.  Control / Follow-up all customer record systems - sales lead to ensure efficient and  effective customer account service. 
• Check daily sales report and the effectiveness of job function assigned to each sales staff  member when completed. 
• Control clients name list, file and trace file to ensure it is updated by the respective sales  personnel. 
• Follow-up on all sales lead and future bookings closely. 
• Increase customer contact surface. 
• Conduct inspection trip and entertain regular, potential clients and their visiting VIPs both  local and overseas.