Techminds Network
Information / Computer / Technology

Techminds Network – is a truly broadband Internet and Network Service provider with the distinction in the communication industry. Established in the year 2002, with a mission to provide different value added telecom services like internet, intranet, IP-TV and Fiber Optical Lease services to corporate and home with high quality and at an affordable cost. Techminds, with its’ strong vision has been able to build a strong Fiber Optical infrastructure network all over Nepal. With its robust Fiber Optical network we are able to connect all the government Schools, Health Post, Rural Municipality, Municipality and Wards of 26 districts of Nepal.

Sales Coordinator / Client Engagement Specialist

Views: 441 | Apply Before: 4 days, 3 hours from now

Basic Job Information

Job Category	:	Sales / Public Relations > Sales and Marketing, Customer Support
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Adinath Marg, Bhaisepati near Medicity Hospital
Offered Salary	:	NRs. 18,000 - 25,000 Monthly
Apply Before(Deadline)	:	May. 10, 2025 23:55 (4 days, 3 hours from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Lead Generation Communication Multitasking Time Management Customer Service

Other Specification

Bachelor’s degree in Business, Marketing, or a related field.
1-2 year of experience in a client engagement, sales support, telemarketing, lead generation; ISP or telecom industry experience preferred.
Strong organizational, time-management, and communication skills.
Ability to work independently, as well as in a team-oriented, fast-paced environment.

Preferred Skills:

Prior experience in telecom, broadband, or networking industry.
Knowledge of local market/customer base.
Multilingual abilities are a bonus.

Job Description

We are seeking a proactive and results-driven Sales Coordinator / Client Engagement Specialist to support our sales team and drive customer engagement in a fast-paced ISP environment. The ideal candidate will manage back-end sales activities, coordinate lead generation efforts, assist with customer onboarding, and ensure smooth operations by maintaining accurate records, fostering strong client relationships, and driving business growth.

Responsibilities:

Coordinate daily sales activities and assist the sales team with documentation, reporting, and scheduling.
Process customer applications, service requests, and sales orders promptly.
Maintain and update CRM systems with client interactions, status updates, and sales tracking.
Generate qualified leads through cold calls, digital outreach, field activities, and referrals.
Engage with prospects to understand their internet needs and recommend appropriate service plans.
Consistently follow up with leads and existing customers to maintain strong relationships and drive sales conversions.
Educate potential and current clients on available internet packages, features, and benefits, ensuring excellent customer service and support.
Collect client feedback and analyze it to improve sales pitches and customer satisfaction.
Resolve minor customer complaints and escalate complex issues to the appropriate teams.
Support promotional campaigns, customer outreach, and onboarding activities to enhance customer acquisition and retention.
Ensure a seamless customer experience from lead generation to service activation and beyond.

What We Offer:

A creative and flexible work environment
Career growth in the booming ISP and tech sector
Opportunity to lead new digital initiatives and campaigns
Employee internet package discounts
Performance-based incentives