About the job

Company Description

Free Consultation - Gehi & Associates is a highly experienced New York-based law firm specializing in complex federal immigration litigation and serious deportation cases. The firm assists clients in immigration matters from all over the United States and the world, regularly involved in litigation before the Board of Immigration Appeals and the Federal Courts. The practice includes all aspects of immigration law, from accusations of terrorism to work visas and RFEs.

 Role Description

This is a full-time remote role for a Sales Consultant at Gehi & Associates. The Sales Consultant will be responsible for sales consulting, customer satisfaction, communication, customer service, and consulting on a day-to-day basis.

Mode- 100% remote

Languages: mandatory English + Nepali

Standard working week: Monday through Saturday 

Mandatory office timings: 9:00 AM to 6:00 PM (EST), (inclusive of break)

Experience- 1+ year required

Salary - UPTO 40K INR per month.

Roles and responsibilities

• Receives and attends clients enquiries each month related to US immigration. You will be responsible for counseling these enquiries and selling our services, over the phone, email or virtual call.
• Advice on the overseas options available, so as to enable the client & their family to make an educated choice & the right decision.
• Give clear and accurate information based on the current immigration & visa laws & policies.
• Provide a fair and neutral evaluation of a candidate’s profile.
• Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs.
• Meet the assigned targets.
• Closely monitor the leads and escalate the issues to the respective departments.

 Qualifications

• Sales Consulting and Consulting skills
• Customer Satisfaction, Communication, and Customer Service skills
• Excellent interpersonal skills and ability to build relationships
• Strong problem-solving and negotiation abilities
• Proven track record in sales or customer service