Avinya Store in Baluwatar, Kathmandu, is the go-to place for quality chairs tech & innovative products. We're on the lookout for an enthusiastic Associate Sales Manager who is dedicated to driving sales and ensuring customer satisfaction.

Responsibilities:

• Identify and engage potential clients.
• Build and manage leads through calls, networking, etc.
• Arrange meetings with decision-makers to showcase our chairs.
• Develop and deliver sales pitches, demos, and proposals.
• Negotiate prices and contracts to meet sales goals.
• Provide excellent customer service and post-sales support.
• Stay updated on industry trends and competitors.
• Maintain accurate records using CRM systems.
• Create Facebook & Instagram Post through CANVA.
• Create creative and sales attracting videos.

Additional Responsibilities:

• Manage social media messages and comments related to product inquiries.
• Coordinate chair deliveries with the delivery team.
• Handle customer inquiries about products and escalate complex issues.
• Maintain a good understanding of customer needs and expectations and handles all customer concerns appropriately and in a timely manner to ensure customer satisfaction.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
  
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
  
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
  
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
  
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
  
• Able to handle orders on multiple platforms like Instagram, Meta and daraz.
• Able to handle messages and sales inquiries after office hours & weekends.