Western Business Group

Retail Store Manager

Western Business Group

Retail Store Manager

Western Business Group

Retail Store Manager

Western Business Group

Nepalgunj, Banke
Key Skills: Interpersonal Communication Teamwork Time Management Customer Service

Retail Store Manager

Basic Job Information

Job Category : Sales / Public Relations
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Nepalgunj, Banke
Offered Salary : Negotiable
Apply Before(Deadline) : Sep. 01, 2021 23:55 (3 weeks, 2 days ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 3 years
Professional Skill Required : Interpersonal Communication Teamwork Time Management Customer Service
Other Specification
  • Bachelor’s degree in management
  • Academic qualification won’t matter if you have international retail exposure
  • A minimum of 3 years of experience working in a retail environment, ideally in a managerial role
  • A team player and able to handle 30+ staffs
  • Strong leadership and customer management abilities
  • Customer service-oriented with in-depth knowledge of basic business management processes
  • Excellent communication and interpersonal skills
  • Through understanding of Retail Metrics

Job Description

  • Deliver excellent service to ensure high levels of customer satisfaction
  • Motivate the sales team to meet sales objectives by training and mentoring staff
  • Create business strategies to attract new customers, expand store traffic, and enhance profitability
  • Train/Coach and oversee new staff and groom them for the next role
  • Respond to customer complaints and concerns in a professional manner
  • Ensure store compliance with health and safety regulations
  • Develop and arrange promotional material and in-store displays
  • Prepare detailed reports on buying trends, customer requirements, and profits
  • Conduct market research and prepare SWOT analysis reports
  • Prepare various other reports such as weekly, monthly performance reports
  • Undertake store administration duties such as managing store budgets and updating financial records
  • Monitor inventory levels and order new items
  • Conduct retail staff’s appraisals and performance reviews
  • Play a key role in stock takes
  • Minimizing store shrinkage and cutting the overhead cost

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