Hard Rock Cafe

Hotels / Resorts / Restaurant

Retail Sales Associate

Views: 1866|Published on: Mar 09, 2021

Hospitality

Entry Level

Full Time

Vacancy: 4

Kathmandu|

Experience: Not Required|

Not Disclosed

Job Description

Roles and responsibilities of this job

The Retail Sales Associates are the ultimate guides through the guests’ shopping experience. Hard Rock merchandise is a unique part of our business, which requires a special person to create the experience.

Primary Responsibilities:

Greeting guests.
Answering the phone.
Answering questions - accurately and politely.
Making proficient sales transactions - using a point-of-sale system.
Handling cash and other forms of payment and maintain the cash drawer balances in each shift.
Maintaining proper product stock levels – through retail pulls & inventories.
Displaying Retail product – through HRC’s visual display standards.
Displaying a positive and outwardly friendly attitude toward guest.
Creating memorable experiences.
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
Demonstrating impeccable product knowledge.
Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.
Maintaining a clean and organized store.
Displaying Retail product – through HRC’s visual display standards.
Performing opening, closing & side duties – cleaning glass, sweeping & vacuuming the floor, folding product, etc.
Assuring the complete satisfaction of each and every guest.
Entertaining guests to create “Raving Fans”.

Applying procedures

Please send your updated CV to: [email protected]

Only short-listed candidates will be called for selection process

Closing:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

Job Specification

Required qualifications for this job

Required Education Level:Higher Secondary (+2/A Levels/IB)

Required Experience:Not Required

Other Specification

Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
Basic understanding of sales principles and customer service practices
Proficiency in English (other languages will be an added advantage)

Skills Required

Required skills for this job

Communication

Sales

Customer Service

Interpersonal Skills

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Mar 18, 2021

About the organization

Hard Rock Cafe

Hotels / Resorts / Restaurant

Durbarmarg, Kathmandu

Hard Rock Cafe Kathmandu – Nepal, a franchise partner of Hard Rock International (USA), Inc., is going to open soon. We are looking for highly qualified and motivated, skilled professionals who want to be a part of our opening team. We are now hiring :

Overview

Hard Rock International (HRI) is one of the most globally recognized companies with venues in 248 locations spanning 70 countries that include owned, licensed or managed Hotels, Casinos, Rock Shops®️, Cafes and Hard Rock Live concert halls. Beginning with an Eric Clapton guitar, Hard Rock owns and showcases the world's most valuable collection of music memorabilia at more than 83,000 pieces. In 2020, Hard Rock International was honored as one of Forbes Magazine's Best Employers for Diversity and Top Employers for Women in the USA. HRI destinations are located in the world's greatest international gateway cities, including its two most successful flagship properties in Florida and home to the world's first Guitar Hotel®️ in South Florida, where its headquarters are located. The brand is owned by HRI parent entity The Seminole Tribe of Florida. For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com.