Saathimart Incorporate
Consumer Products / FMCG

Saathimart Inc. Pvt Ltd has opened its retail outlets all over Nepal. Saathimart’s retail offline outlets are operated under 3 business model; Franchise owned and Franchise operated model (FOFO), franchise owned and company operated (FOCO) and company owned and company operated (COCO) and is the first o2o commerce of Nepal. Customers can order groceries online via our website www.saathimart.com and mobile application (Saathimart). Saathimart aims to delivery goods to consumer doorsteps within 12 hours of order confirmation all over nepal.

The journey started 11 years ago in 2009 from a manufacturing company. After gaining experience for more than 10 years in distributorship, retail and wholesale market in Nepal, we came up with an idea of Saathimart; a retail and online business idea. The company that would enable small as well big entrepreneurs to extend their scope by offering an online platform, enabling young and experienced entrepreneurs through affiliate marketing to earn in Nepal.

Retail Operation Manager

Views: 1556 | This job is expired 3 years, 11 months ago

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Jun. 05, 2021 23:55 (3 years, 11 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 5 years
Professional Skill Required	:	Communication Teamwork Time Management Problem Solving MS Office Suite

Other Specification

Qualification and Experience

Master's or Bachelor’s Degree in Management or higher in related field
Minimum of 5 years’ experience in related field

Requirements:

Knowledge of Microsoft programs such as Excel, Word, PowerPoint and Outlook
Accountability, strong organizational and time-management skills
Excellent interpersonal skills, strong leadership, critical thinking, and problem solving skills
Excellent communication skills, both written and oral for communicating with support personnel and management
Ability to train and lead senior management team regarding compliance responsibilities
Ability document procedures that are easily understood by others
Ability to work with minimal supervision
Fluent in Written and Spoken English and Nepali
Ability to work in a team

Job Description

Direct and supervise retail staff across several retail outlets to ensure they meet set objectives
Provide training to retail employees to develop their skills and enhance their job performance
Ensure compliance with company policies and procedures
Monitor the activities of the customer service department of retail outlets to ensure a satisfied client
Mentor and motivate sales staff to put in their best in order to achieve financial goals
Develop and implement budget and plans for retail operations
Visit retail establishments to ensure efficient and effective management as well as high performance sales
Develop policies for the merchandising of goods in retail stores
Monitor inventory levels to determine the need for stock supply at each retail outlet
Set and regulate product pricing using results of market and demand analysis
Ensure compliance with health/safety policies and procedures at retail sites
Listen to customer complaints to address & resolve their issues