Times Squire Hotel & Restaurant

Restaurant Hostess

Times Squire Hotel & Restaurant

Restaurant Hostess

Basic Job Information

Job Category : Hospitality
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Offered Salary : Negotiable
Apply Before(Deadline) : Sep. 27, 2019 00:00 (1 week from now)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Other Specification
  • Greeting and establishing rapport with patrons using interpersonal communication skills
  • Using seating chart software to keep track of available and occupied tables
  • Coordinating the bus staff to get tables cleaned and ready for the next patrons
  • Organizing and facilitating the wait staff workflow
  • Defusing customer complaints using conflict resolution skills

Job Description

  • Greet and Seat Patrons
  • Assign Wait Staff Tables
  • Keep Track of and Facilitate Wait Staff Workflow
  • Field Customer Complaints and Inquires
  • Perform Opening and Closing Duties   
  • Scheduled reservations and meticulously managed large customer crowds
  • Coordinated with staff members to ensure the availability of best service towards guests
  • Demonstrated knowledge of daily specials
  • Assisted in the closing and cleaning duties in relation to the shift
  • Conducted satisfaction surveys on new and existing clientele
  • Seated guests, organized the poolside wait staff, performed open and closing poolside responsibilities, and conducted private cabana rentals and reservations
  • Intermediate reading, writing, and speaking skills in the Spanish language
  • Training in leadership development
  • Advanced skills in Microsoft Word, Intermediate skills in Excel, and apt knowledge of social media websites

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