About the job

About Us

Isend Money Transfer is a premier remittance company dedicated to facilitating globally secure, efficient, and affordable money transfers. With a strong emphasis on customer satisfaction and financial empowerment, we ensure that your funds reach their destination safely, securely, and on time.

Position: Operations & Compliance Manager – Remittance Office (Nepal)

As the Operations & Compliance Manager for our Remittance Office in Nepal, you will be responsible for overseeing all operational facets of the business, including treasury management, compliance adherence, financial reporting, and remittance operations. Your role is critical in ensuring seamless workflows, regulatory compliance, and operational efficiency while maximizing customer satisfaction and profitability.

Key Responsibilities:

• Remittance Operations: Oversee daily operations of all remittance corridors, ensuring accurate and timely processing of transactions and supporting service partners.
• Transaction Monitoring: Monitor and resolve discrepancies in trade and settlements with the reconciliation team.
• Treasury Management: Collaborate with Finance/Treasury teams to analyze FX rates, manage cash flow, and optimize profitability.
• Payment Reconciliation: Oversee reconciliation processes to resolve errors and ensure timely settlement of payments.
• Compliance Adherence: Ensure strict compliance with AML, and CFT, as per NRB guidelines and other local and international regulations, conducting periodic policy reviews.
• Risk Management: Work with regulatory authorities during audits, providing reports and ensuring adherence to standards.
• Reporting: Prepare and present operational reports to senior management, highlighting issues, trends, and actionable insights.
• Strategic Development: Develop and implement strategies to enhance operational efficiency and improve customer satisfaction.

Qualifications

• Bachelor’s degree in Finance, Business Administration, LLB or a related field.
• A minimum of 3-5 years of experience in remittance operations, compliance, treasury, or financial management.
• In-depth understanding of compliance regulations in Nepal's financial sector.
• Proficiency in using financial and remittance software tools.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with a strong focus on accuracy and quality.
• Valid two-wheeler license.

Why Join Us

• Competitive salary and comprehensive benefits package.
• Opportunity to contribute to a growing fintech company in Nepal.
• Collaborative and innovative work environment.
• Career development and growth opportunities in the remittance and fintech sector.