About the job

Company Description

Web Trading Concern Pvt. Ltd. a prominent leader in the Medical diagnostics and Medical waste Treatment sectors. For over 23 years, our company has been at the forefront of the industry, delivering exceptional service and innovative solutions. At Web Trading Concern Pvt. Ltd., we pride ourselves on offering not only world-class laboratory diagnostic equipment but also exemplary after-sales support. Our expertise encompasses a range of specialized areas, including In-Vitro Diagnostics, Medical and Critical Care, Dermatology and Anesthetic Care, Medical Disinfection and Sterilization, and Medical Waste Management. 

Role 

This is a full-time on-site role as a Recovery Officer at Web Trading Concern Pvt. Ltd. in Kathmandu. The Recovery Officer will be responsible for debt collection, utilizing analytical skills to assess financial situations, providing exceptional customer service, and demonstrating strong interpersonal skills in all interactions.

𝗝𝗼𝗯 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻

• Ensure the set targets on bad debt recoveries are met.
• Ensure day to day monitoring of all accounts in arrears in coordination with reporting managers.
• Ensures conformity with the overall organization’s risk management policies and standards.
• Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans.
• Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.
• Follow up on major debtor accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.

𝗝𝗼𝗯 𝗦𝗽𝗲𝗰𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻

• Interpersonal Skills and Customer Service experience
• Debt Collection and Analytical Skills
• Finance knowledge
• Strong written and verbal communication skills
• Attention to detail and problem-solving abilities
• Candidate with previous experience in credit control/ Recovery in corporates and knowledge of Collection and payment procedures of Governmental institutions are preferred.
• Knowledges of monthly and quarter end funds requirements.
• Knowledge of VAT/ TDS, retention deposits, bid bonds and performance bond.
• Knowledge of Letter of Credit/ Bank guarantee are addition.
• Candidate with Bachelor’s degree in Business are encouraged to apply.
• Candidate must own personal vehicle and valid license.